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re: Mouse and Keyboard looses connectivity with UAC prompts
Saturday, February 10, 2007 at 7:48 am
Posted by Dan Sarandrea, MCSE
(6749 messages posted)
Looks like Logitech release a new edition of SetPoint, which is the driver/utility
package for the desktop set you have.
The description says the old SetPoint's Bluetooth was not 100% compatible with Vista.
http://www.logitech.com/index.cfm/downloads/software/US/EN,CRID=322,CONTENTID=11019
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re: Mouse and Keyboard looses connectivity with UAC prompts
Saturday, February 10, 2007 at 10:19 am
Posted by Robert Christiansen
(3 messages posted)
Thanks Dan,
But I already have the latest SetPoint (v3.30.159) and no Widcomm Bluetooth driver
installed.
Device manager only mentions Bluetooth Wireless Hub and Microsoft Bluetooth Enumerator.
Brgds,
Robert
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re: Mouse and Keyboard looses connectivity with UAC prompts
Saturday, February 10, 2007 at 11:17 am
Posted by Dan Sarandrea, MCSE
(6749 messages posted)
I have been reading where occasionally some programs installed with User Account
Control turned off behave unexpectedly when UAC is turned on again.
Not sure how you installed, but if that applies to you, try uninstalling everything
to do with the Logitech desktop set, restart, make sure UAC is turned on, then install
the Logitech driver/utility program.
What kind of behavior do you get using basic PS/2 (if you have PS/2 ports) or basic
USB keyboard and/or mouse?
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re: Mouse and Keyboard looses connectivity with UAC prompts
Sunday, February 11, 2007 at 1:13 pm
Posted by Robert Christiansen
(3 messages posted)
Hi again,
I tried uninstalling SetPoint, rebooting, enabling UAC, downloading a fresh copy
of SetPoint 3.3 for Vista 64bit, installing SetPoint and rebooting. Connecting the
devices went without problems.
Went to the control panel and chose to change something that requried UAC to pop-up.
Immediately lost keyboard+mouse connectivity.
Have an extra USB keyboard plugged in, and that still works.
I will have to resort to disabling UAC for now until this problem is resolved, unfortunately!
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re: Mouse and Keyboard looses connectivity with UAC prompts
Sunday, February 11, 2007 at 8:05 pm
Posted by Dan Sarandrea, MCSE
(6749 messages posted)
Please consider taking the time to give a thorough report to Logitech thru their
tech support system.
Since the conventional keyboard keeps working, I would be leaning in the direction
of an issue with the Logitech SetPoint program.
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re: Mouse and Keyboard looses connectivity with UAC prompts
Saturday, March 17, 2007 at 10:30 am
Posted by Undermoose
(1 messages posted)
I have the exact same problem and calling Logitech resulted in a waste of another
hour...
They don't admit they have a problem and if you don't know what you are doing their
tech support would send you on wild goose chases and goble up endless time troubleshooting
with useless tasks.
Calling Logitech I got every technical deflection possible from them, and frankly
they just didn't listen to my issue.
Logitech, please fix your MX5000 on Vista UAC!
On Sunday, February 11, 2007 at 8:05 pm, Dan Sarandrea, MCSE wrote:
>Please consider taking the time to give a thorough report to Logitech thru their
>tech support system.
>
>Since the conventional keyboard keeps working, I would be leaning in the direction
>of an issue with the Logitech SetPoint program.
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