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Problems Printing w/ Network Computers
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Problems Printing w/ Network Computers
Sunday, April 1, 2007 at 8:13 pm
Posted by James Hall (4 messages posted)

My Desktop is running Windows Vista. I've setup to share my hp 9800 printer on the network. My laptop is running windows xp. I can see the printer but it won't let me setup the printer because it can't find the right driver. How do I make this work? I've tried putting the printer cd in my laptop to install the driver from there, but it won't work.

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re: Problems Printing w/ Network Computers
Monday, April 2, 2007 at 1:19 am
Posted by cabala (4 messages posted)

if it is a usb-connected printer on a remote machine, you need to define a local 
port in vista in the format  "\\machine\name of printer share" then connect to the 
printer upon which it should prompt you for a driver

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re: Problems Printing w/ Network Computers
Monday, April 2, 2007 at 4:50 am
Posted by James Hall (4 messages posted)

I can see the printer on my laptop and it does promp for the driver, but which driver does it need? Vista doesn't have the windows xp driver loaded. That's not an option to add. I downloaded the driver from hp.com but I can't find the .inf file that it's looking for. Can you explain the defining local port better for me? Thanks

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re: Problems Printing w/ Network Computers
Monday, April 2, 2007 at 9:02 am
Posted by Dan Sarandrea, MCSE (6749 messages posted)

Start both computers, make sure the network is functional.  Print a test page from 
the Vista computer to make sure that's working.  Share the printer out from the Vista 
computer.

Open up the printers and faxes folder on the lappy and delete any previously installed 
instances of the printer in question.  Restart.  Go back to the Printers and Faxes 
folder, and without highlighting any other printers, click on File>Server Properties>Drivers 
tab, and delete any instances of the HP driver in question.  Restart.

Put the HP printer CD into the laptop and run it.

The newer HP setup utilities ask you right at the beginning if the printer you are 
installing is directly connected to the computer or connected to another computer 
on the network.  Choose other computer on the network and it should just be a matter 
of following the prompts.

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re: Problems Printing w/ Network Computers
Monday, April 2, 2007 at 5:13 pm
Posted by James Hall (4 messages posted)

It still won't find the correct driver from the hp cd. I have a deskjet 9800. I've tried downloading the driver from hp, and using the cd. Nothing works.

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re: Problems Printing w/ Network Computers
Tuesday, April 3, 2007 at 2:21 pm
Posted by Dan Sarandrea, MCSE (6749 messages posted)

What error message if any are you seeing?

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re: Problems Printing w/ Network Computers
Tuesday, April 3, 2007 at 5:55 pm
Posted by James Hall (4 messages posted)

I select the printer and I get the message that I'm installing a printer that a driver may be installed, then I get a message asking to browse to the correct driver.

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re: Problems Printing w/ Network Computers
Tuesday, April 3, 2007 at 9:02 pm
Posted by Dan Sarandrea, MCSE (6749 messages posted)

There are several common errors that involve the setup utility not being able to 
find the right files, see this link:
http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=115&prodSeriesId=439153&prodTypeId=18972&supportTaskId=27336

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