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Error code 80073712
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Error code 80073712
Thursday, March 20, 2008 at 4:47 pm
Posted by Calder Latham (22 messages posted)

Well anytime I try to do an update from Microsoft I get the error code and the update fails. I have done some research and find that some suggest deleting a file called 'pending.xml.' Well I do not have that file in the place it is supposed to be. If one searches this site or the Microsoft error code site there is no such code! So how does Microsoft cause an error code and not have an explanation for it on their site? Anyway, has anyone else had this? How did you fix it if you did? I know when it comes time to do the SP1 update it will crash and burn as well. Thanks for listening. Cal.

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re: Error code 80073712
Friday, March 21, 2008 at 12:44 pm
Posted by Charlie Hadden (819 messages posted)

Your code is a return of a failed update. In that you didn't use the word PROXY when talking about it I will jump over that problem and direct you to a thread I had with "Barnum" here on Annoyances on Feb. 14, 08. I lined out how to wipe the update history and registry. It's a little involved and you HAVE TO follow the directions to the letter. Study it before you jump in. It has and does work with many of the update failures.

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re: Error code 80073712
Monday, March 24, 2008 at 5:30 pm
Posted by Calder Latham (22 messages posted)

Thank you for your response but I think there is more to this error than meets the eye. I have posted a request to Microsoft Support and they have requested a couple of logs be sent to them. They have also requested I remove a file 'pending.xml' which my machine does not have. In searching the Internet I find that there are many hits on this error and as many suggestions on how to get rid of it. I think I will mark time for a while. I do however sense a rebuild of my system starting with a "Format C:\." The joys of being a Windows USER!!

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re: Error code 80073712
Thursday, July 10, 2008 at 9:30 am
Posted by Rocio (1 messages posted)

I also am getting this error message and I did try again and now it just tells me there are 2 updates to install. I went back to the message of Barnum and was unable to correct my problem is there any other advice? I would greatly appreciate it.

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