Hi Everybody.... I have windows vista software, i recently bought a camera and a mobile. I was suprised when my laptop couldn't recognise any devices, apparently i need to have an updated windows vista, which i have done , but without any success.... If someone encountered the same problem could you help me on that ?? many thanks

[Reply or follow-up to this message]

I've just found this on the problem doing a google search, it's worth a try...

For those Windows Vista user with problems when they plugged their Zen V Plus into 
the USB port. Vista was asking for drivers and couldnt find them, even though you 
have installed all the applications in the installation CD.

For some users using Vista Ultimate, Windows cannot find all the installed drivers, 
so even though you install it Windows thinks they dont exist.

To solve this, plug in your hardware and wait for the prompt to search for drivers.

If no drivers are found, click on the "advanced" option of locating the drivers manually.

If you dont get an option of browsing manually go to Control Panel > Device Manager 
and Find your hardware thats not installed. Right click on it and select Update Driver 
Software.

You get asked to Browse your computer, or you can enter a file location. Simply place 
the following in, or find the folder on your computer

C:\Windows\System32\DriverStore\FileRepository

Click next and Windows searches that folder... and finds your drivers... installs 
them and sorts it all out.

This has solved my problem with my Creative Zen V Plus MP3 player and some other 
hardwares which cannot be recognised







On Monday, April 7, 2008 at 8:15 am, Deborah wrote:

>Hi Everybody....

>I have windows vista software, i recently bought a camera and a mobile.

>I was suprised when my laptop couldn't recognise any devices, apparently i need 
to 

>have an updated windows vista, which i have done , but without any success....

>If someone encountered the same problem could you help me on that  ??

>many thanks 

[Reply or follow-up to this message]

I followed the instructions that i've been advised to do without any success.... but i have some improvment though.... The problem i have now is that windows recognised the driver but is unable to install it.. it keep saying "generic volume"... Does someone know what it means ???? thank you for your help !


On Monday, April 7, 2008 at 8:15 am, Deborah wrote:
>Hi Everybody....
>I have windows vista software, i recently bought a camera and a mobile.
>I was suprised when my laptop couldn't recognise any devices, apparently i need to
>have an updated windows vista, which i have done , but without any success....
>If someone encountered the same problem could you help me on that ??
>many thanks

[Reply or follow-up to this message]

Go to Start/Run, and type DEVMGMT.MSC 
Highlight the USB Root Hub device(s) Action menu, 
"Uninstall", then Action menu, 
''scan for hardware changes", 
to find the device drivers again automatically.








On Wednesday, April 9, 2008 at 3:09 am, Deborah wrote:

>

>I followed the instructions that i've been advised to do without any success.... 

>but i have some improvment though....

>The problem i have now is that windows recognised the driver but is unable to install 

>it.. it keep saying "generic volume"...

>Does someone know what it means ????

>

>thank you for your help !

>

> 

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