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re: Internet Explorer Not Working Wednesday, May 14, 2008 at 6:54 am Posted by Charlie Hadden (854 messages posted) Something has changed the setting on your machine or installed new settings and/or add-ons in Explorer. First make sure that you have ONLY ONE FIREWALL running. That's a common problem. People install a new Anti-Virus that has it's own firewall and it leaves MS firewall running too. Next, try turning any fire wall you have off. Next, try turning your AV off. If none of that works I am including a link to the MS Technet page that tells you how 'Reset IE 7 and to understand some of the things going on there. Thee items usually go most people going. Of course if you find that turning off an item like the fire wall gets it going you must then ask what needs to be fixed there to let me run the firewall of whatever was the offending device. http://support.microsoft.com/kb/923737 [Reply or follow-up to this message] re: Internet Explorer Not Working Thursday, May 15, 2008 at 5:39 pm Posted by dotcomma (64 messages posted) Thank you so much for your response. I have tried all of the things you suggested, as well as other suggestions at MS, and I still receive the same message, i.e. "Internet Explorer cannot display the webpage". Do you think I should try installing Firefox (which I have never used) that it might be an alternative? Thanx! On Wednesday, May 14, 2008 at 6:54 am, Charlie Hadden wrote: > > Something has changed the setting on your machine or installed new settings and/or >add-ons in Explorer. >First make sure that you have ONLY ONE FIREWALL running. That's a common problem. >People install a new Anti-Virus that has it's own firewall and it leaves MS firewall >running too. > Next, try turning any fire wall you have off. > Next, try turning your AV off. >If none of that works I am including a link to the MS Technet page that tells you >how 'Reset IE 7 and to understand some of the things going on there. Thee items usually >go most people going. Of course if you find that turning off an item like the fire >wall gets it going you must then ask what needs to be fixed there to let me run the >firewall of whatever was the offending device. > >http://support.microsoft.com/kb/923737 [Reply or follow-up to this message] re: Internet Explorer Not Working Friday, May 16, 2008 at 7:10 am Posted by Charlie Hadden (854 messages posted) I would not and others would tell you yes. You have a connection problem and even if Firefox got you connected, you would never know what happened, how to fix it, or if it might come back in some other application. You shouldn't bandage a problem but cure it. Otherwise you still have the problem. On the other hand if you do install Firefox, you must realize that this is open architecture software. That means any hacker on the planet can easily find holes in the program (especially a "Web Browser") to gain access to anything and every thing you do on the net. All you have to do is visit some of the hacking web sites and look at the posts they make laughing at all the people that have gone to Firefox. Their comments about hacking into it will scare your socks off. [Reply or follow-up to this message] re: Internet Explorer Not Working Friday, May 16, 2008 at 8:34 am Posted by dotcomma (64 messages posted) Thank you Charlie. I will accept your advice and not install Firefox. But I am still left the problem of not being able to access the internet on my laptop! I have "googled" until I am blue, looking for possible solutions. Perhaps my best bet would be to take the laptop to the puter doctor??? Any more suggestions? I do appreciate your time on this one. On Friday, May 16, 2008 at 7:10 am, Charlie Hadden wrote: >I would not and others would tell you yes. You have a connection problem and even >if Firefox got you connected, you would never know what happened, how to fix it, >or if it might come back in some other application. You shouldn't bandage a problem >but cure it. Otherwise you still have the problem. [Reply or follow-up to this message] re: Internet Explorer Not Working Saturday, May 17, 2008 at 2:28 pm Posted by Charlie Hadden (854 messages posted) Assuming that you turned off the afore mentioned items and it still doesn't work we need to look at details. What type of service, devices, company hooked up to, everything you can think of. Also Open Network Connections and what ever device you are using there. Click on properties and you should see 'Connect Using' and your device in the window. Click on configure. Then click on advanced. Look for anything that has "IPv6" in the line and disable it. It will be years before you need IPv6 and that has been causing some malfunctions. Give me you data I will probably want more later. [Reply or follow-up to this message] re: Internet Explorer Not Working Wednesday, May 21, 2008 at 1:49 pm Posted by sean (261 messages posted) Try turning off the phishing filter. I had the same problem and it worked for me. On Tuesday, May 13, 2008 at 12:15 pm, dotcomma wrote: >I have recently purchased a laptop with Windows Vista, and it has been working fine >until a couple of days ago. I am able to access my email with no problem but Internet >Explorer does not connect to the Internet (it just says "connecting" but never does). > I have tried a System Restore, and have restarted in Safe Mode and tried to return >to the Last Good Configuration. Neither of those have helped. I have also run anti-virus >and spyware with no problems detected. >Any help most appreciated. [Reply or follow-up to this message] re: Internet Explorer Not Working Wednesday, May 21, 2008 at 3:08 pm Posted by dotcomma (64 messages posted) Thanks Charlie, I had to go out of town unexpectedly and have just returned, so haven't had a chance to look at this issue again. I'll get back to you. Darlene On Saturday, May 17, 2008 at 2:28 pm, Charlie Hadden wrote: >Assuming that you turned off the afore mentioned items and it still doesn't work >we need to look at details. What type of service, devices, company hooked up to, >everything you can think of. >Also Open Network Connections and what ever device you are using there. Click on >properties and you should see 'Connect Using' and your device in the window. Click >on configure. Then click on advanced. Look for anything that has "IPv6" in the line >and disable it. It will be years before you need IPv6 and that has been causing some >malfunctions. > >Give me you data I will probably want more later. [Reply or follow-up to this message] re: Internet Explorer Not Working Wednesday, May 21, 2008 at 3:10 pm Posted by dotcomma (64 messages posted) Thanks Sean ... I'll give this a try. Darlene On Wednesday, May 21, 2008 at 1:49 pm, sean wrote: >Try turning off the phishing filter. I had the same problem and it worked for me. > > > [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows Vista Discussion Forum