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re: Windows Messenger Live signs off spontaneously Tuesday, August 26, 2008 at 7:02 am Posted by Charlie Hadden (854 messages posted) Most of ten this is a problem with your other software rather than Vista itself. I am including your firewall to the other list. First: what firewall do you have? Do you have more than one running? If so use only one, NEVER two. Have you tried to turn it off temporarily and then check? If you Use ZoneAlarm, I know it is great and vastly popular even in professional circles, but now even MS MVPs are not suggesting, but tell all of their people "Don't use ZoneAlarm on Vista" at lest till the ZoneAlarm people and get their act together. Two: If you are running any file sharing utlis such as Kazaa, KNUtella, Utorrent, try turning them off. They are hogs on your net connection. Three: Try turning off (temporarily) your Antivirus Via ‘MSConfig’, in the startup tab. I want to caution you on using MSConfig for anything. It seems that just the act of starting this utility wipes you ‘Restore’ files. SO it might be worthwhile putting a copy of your restore file on a thumb drive or at least make sure that you make a new restore point as soon as you are done. Anyway AV software has been causing a lot of problems with Vista. Four: in you Explorer Tools/Internet Options/ Advanced make sure that both SSL2 and SSL3 are checked. Though 3 should be backwards compatible, this has helped a few connection problems. Five: In the past MSN or the authorities that be for IM have had a less than glorius record for upgrading their servers when a new version comes out. That means give them a few days to get their act together. Six: In your firewall, TCP port 1863 should be open to allow instant messages to be sent. If you want to transfer files at full speed as well, open TCP ports in the range 6891-6900. Open port 6901 both as UDP and TCP if you want to use audio conversations. And finally there is a site that is devoted strictly to IM of all varieties. They probably have the latest greatest…. http://www.BigBlueBall.com [Reply or follow-up to this message] re: Windows Messenger Live signs off spontaneously Tuesday, August 26, 2008 at 7:29 am Posted by Jennifer (1 messages posted) Actually, this is a 100% Vista problem. For anyone who is having this same issue, I finally solved it last night. 1) Run cmd as an Administrator. 2) Type the following command without quotes "netsh int tcp set global autotuninglevel=disabled" 3) Exit the command prompt and restart your computer. Apparently Vista's autotuning causes the machines to repeatedly disconnect from the Messenger server. On Tuesday, August 26, 2008 at 7:02 am, Charlie Hadden wrote: >Most of ten this is a problem with your other software rather than Vista itself. >I am including your firewall to the other list. >First: what firewall do you have? Do you have more than one running? If so use only >one, NEVER two. Have you tried to turn it off temporarily and then check? If you >Use ZoneAlarm, I know it is great and vastly popular even in professional circles, >but now even MS MVPs are not suggesting, but tell all of their people "Don't use >ZoneAlarm on Vista" at lest till the ZoneAlarm people and get their act together. >Two: If you are running any file sharing utlis such as Kazaa, KNUtella, Utorrent, >try turning them off. They are hogs on your net connection. >Three: Try turning off (temporarily) your Antivirus Via ‘MSConfig’, in the startup >tab. I want to caution you on using MSConfig for anything. It seems that just the >act of starting this utility wipes you ‘Restore’ files. SO it might be worthwhile >putting a copy of your restore file on a thumb drive or at least make sure that you >make a new restore point as soon as you are done. Anyway AV software has been causing >a lot of problems with Vista. >Four: in you Explorer Tools/Internet Options/ Advanced make sure that both SSL2 and >SSL3 are checked. Though 3 should be backwards compatible, this has helped a few >connection problems. >Five: In the past MSN or the authorities that be for IM have had a less than glorius >record for upgrading their servers when a new version comes out. That means give >them a few days to get their act together. >Six: In your firewall, TCP port 1863 should be open to allow instant messages to >be sent. If you want to transfer files at full speed as well, open TCP ports in the >range 6891-6900. Open port 6901 both as UDP and TCP if you want to use audio conversations. >And finally there is a site that is devoted strictly to IM of all varieties. They >probably have the latest greatest…. > >http://www.BigBlueBall.com [Reply or follow-up to this message] re: Windows Messenger Live signs off spontaneously Tuesday, August 26, 2008 at 9:27 am Posted by Charlie Hadden (854 messages posted) I would not reply at all except that it comes so easy for people to place the blame for all of the worlds problems on MS. AutoLeveling is a part of the TCP/IP Internet Protocol. It is 100% Vista’s problem that it is still full of bugs that the networking industry hasn’t worked out. I’m not going to even talk bad about the Internet industry for not having this all ready. This is a new evolution, a quantum leap into a new and better internet and it is huge and full of problems that will take time to work out. It was never even integrated into windows till XP and is now the industry standard. TCP/IP comes under the category that I described earlier as OTHER software! Except for the fact that MS gives it to you freely in Vista TCP/IP has nothing to do with MS or Vista. This is a part of the internet protocols that are being update by mandate that I mentioned. Every OS vendor in existence has TCP/IP. This is the standard connection protocols that are used by absolutely EVFERYONE to connect and function on the internet. Without it we would still be using WINS (which was created by MS) and other antiquated protocols to get out computers identified and connected. I just updated my certifications in Networking and all of the tests I took required only about 10 ea. To take with the exception of the one for TCP/IP and that took 3 weeks for me to study for and pass. Like I said All OSs are having problems with these new implementations not just MS. [Reply or follow-up to this message] re: Windows Messenger Live signs off spontaneously Tuesday, August 26, 2008 at 11:49 am Posted by Mousey (19 messages posted) If we all agree that Microsoft is simply the best company ever, will you turn off the tedious, unnecessary, semi-literate lectures ? On Tuesday, August 26, 2008 at 9:27 am, Charlie Hadden wrote: > >I would not reply at all except that it comes so easy for people to place the blame >for all of the worlds problems on MS. AutoLeveling is a part of the TCP/IP Internet >Protocol. It is 100% Vista’s problem that it is still full of bugs that the networking >industry hasn’t worked out. I’m not going to even talk bad about the Internet industry >for not having this all ready. This is a new evolution, a quantum leap into a new >and better internet and it is huge and full of problems that will take time to work >out. It was never even integrated into windows till XP and is now the industry standard. >TCP/IP comes under the category that I described earlier as OTHER software! Except >for the fact that MS gives it to you freely in Vista TCP/IP has nothing to do with >MS or Vista. This is a part of the internet protocols that are being update by mandate >that I mentioned. Every OS vendor in existence has TCP/IP. This is the standard >connection protocols that are used by absolutely EVFERYONE to connect and function >on the internet. Without it we would still be using WINS (which was created by MS) >and other antiquated protocols to get out computers identified and connected. I just >updated my certifications in Networking and all of the tests I took required only >about 10 ea. To take with the exception of the one for TCP/IP and that took 3 weeks >for me to study for and pass. Like I said All OSs are having problems with these >new implementations not just MS. [Reply or follow-up to this message] re: Windows Messenger Live signs off spontaneously Tuesday, August 26, 2008 at 2:27 pm Posted by Randy (1 messages posted) Jennifer, Just spent most of the day without much to do, figured I'd go through some of my links and saw your post about Windows Messenger having problems. This is a problem I forgot we had. We thought it was a network card issue, so we quit searching. I'm amazed that the first time in over a year I've been on this site and you had a solution listed the same day. We have tried your solution and indeed it does work. We can't thank you enough for your hard work and resolution. Also, I'm not sure where the other poster was coming from, but he lost me at Hello. Randy [Reply or follow-up to this message] re: Windows Messenger Live signs off spontaneously Tuesday, August 26, 2008 at 7:31 pm Posted by Jennifer (2 messages posted) Randy, I'm glad it helped you. I searched for a long time without finding a cure for this extremely annoying issue, so I wanted to post what I had finally found that worked. I'm not entirely sure what's up with our buddy there. Vista implements a buggy feature, which causes another Microsoft application to stop functioning correctly. I'm sorry friend, but implementing known buggy code does make it a Vista problem, particularly since there is a way in Vista to disable said buggy code. I can only assume you are on MS's public relations team or something. On Tuesday, August 26, 2008 at 2:27 pm, Randy wrote: >Jennifer, > Just spent most of the day without much to do, figured I'd go through some of my >links and saw your post about Windows Messenger having problems. >This is a problem I forgot we had. We thought it was a network card issue, so we >quit searching. > I'm amazed that the first time in over a year I've been on this site and you had >a solution listed the same day. > We have tried your solution and indeed it does work. We can't thank you enough for >your hard work and resolution. > Also, I'm not sure where the other poster was coming from, but he lost me at Hello. > >Randy [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows Vista Discussion Forum