re: printer/scanner problem
Monday, January 5, 2009 at 1:19 pm
Posted by John Liebson
(845 messages posted)
Not a Vista question, an Epson one.
On Monday, January 5, 2009 at 12:09 pm, Victor wrote:
>I have an Epson Rx595. It makes grate photo prints in a hurry right from the camera
>or card and prints fine from suff on the computer. It has a scanner which works
>when I want to copy.
>
>Here's the problem. A program called Epson scan is sopose to be on my computer
which
>allows for me to take a scanned image and transfer it to my computer. I've downloaded
>the driver but it does not work. How to I remidy this problem?
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re: printer/scanner problem
Wednesday, January 7, 2009 at 4:28 pm
Posted by PeterD
(338 messages posted)
The printer should have come with a CD of software for you to install. Amongst the
software would have been the Epson Scan program. Did you not install it?
On Monday, January 5, 2009 at 12:09 pm, Victor wrote:
>I have an Epson Rx595. It makes grate photo prints in a hurry right from the camera
>or card and prints fine from suff on the computer. It has a scanner which works
>when I want to copy.
>
>Here's the problem. A program called Epson scan is sopose to be on my computer
which
>allows for me to take a scanned image and transfer it to my computer. I've downloaded
>the driver but it does not work. How to I remidy this problem?
[Reply or follow-up to this message]
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re: printer/scanner problem
Wednesday, January 7, 2009 at 10:42 pm
Posted by PeterD
(338 messages posted)
Victor, I don't know if we are talking at cross-purposes here, but "driver" means
system-level software which controls the hardware. The user doesn't interact with
the driver as such, but uses application software, here Epson Scan, to do the job.
(Forgive me if you know all this, just let's be sure!)
So, when you were installing the printer/scanner, it should have installed both things.
Here is what the Epson website says is included with your machine:
Epson printer driver, Epson Print CD, Web to Page, Epson Scan, ArcSoft® PhotoImpression.
So, if you selected the default installation, you should have got Epson Scan loaded.
I would suggest you unstall all the Epson stuff, disconnect the printer and reboot
your PC. Then install again, following instructions carefully. If you have no joy,
its time to contact Epson support via their website.
Good Luck
PeterD
On Wednesday, January 7, 2009 at 7:03 pm, Victor wrote:
>Yes, it installed a scanner driver update which I downloaded but it dosen't work.
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