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lockup
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lockup
Monday, June 8, 2009 at 5:32 pm
Posted by Stan (4 messages posted)

Have a system running on Vista with Norton security. Received an offer to run a free scan and registry cleaner. After running scan it asked for registration and then a credit card#. Tried backing out and it locked up the system. Can't run in safe mode (F4) or recovery (F11). Any suggestions?

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Tip: Run a free scan for common Windows errors ad

re: lockup
Tuesday, June 9, 2009 at 11:15 am
Posted by MartinM (7551 messages posted)

99.9% certain that was malware you clicked on - its a very common scam :-( Infections which won't let you boot at all , or a completely trashed Registry - can't tell which, are beyond me - I'd go to specialists in this field: one of my favourites is here Hope you've got your data backed up - if not you may be able to mount the HDD on another PC and copy it off, indeed you might just be able to clean it up the same way - MalwareBytes is good place to start.

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re: lockup
Tuesday, June 9, 2009 at 2:04 pm
Posted by Stan (4 messages posted)

Thanks for the reply. I'll try your suggested site.


On Tuesday, June 9, 2009 at 11:15 am, MartinM wrote:
>


>99.9% certain that was malware you clicked on - its a very common scam :-(
>
>Infections which won't let you boot at all , or a completely trashed Registry - can't
>tell which, are beyond me - I'd go to specialists in this field: one of my favourites
>is here
>
>Hope you've got your data backed up - if not you may be able to mount the HDD on
>another PC and copy it off, indeed you might just be able to clean it up the same
>way - MalwareBytes is good place to start.
>

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