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DVD drive
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DVD drive
Saturday, October 31, 2009 at 12:47 pm
Posted by Ida Mullan (81 messages posted)

I'm not sure if I'm stating this correctly so bare with me. I put a blank cd/dvd into the slot and I see it reading it but then it opens up and says there's no cd/dvd please insert one. This also happens when I try to burn a disc with photos. I don't know what I'm doing wrong.

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re: DVD drive
Saturday, October 31, 2009 at 2:16 pm
Posted by MartinM (7551 messages posted)

The most likely explanation is that the drive has failed - they are not very reliable. However, look to see what Windows has to say: Open Control Panel Click on System Click on the Hardware Tab Click on the Device Manager button Click on the + next to DVD/CD-ROM drives Let us know if there's a yellow question mark next to your DVD drive Click on your DVD drive Post back with what is written in the box marked Device status

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re: DVD drive
Saturday, October 31, 2009 at 3:29 pm
Posted by Ida Mullan (81 messages posted)

Did it all no yellow and it says device working properly. It even asked if I wanted to see if there were any driver updates. I click yes, it came back drivers are fine.


On Saturday, October 31, 2009 at 2:16 pm, MartinM wrote:
>


>The most likely explanation is that the drive has failed - they are not very reliable.
>
>However, look to see what Windows has to say:
>
>Open Control Panel
>Click on System
>Click on the Hardware Tab
>Click on the Device Manager button
>Click on the + next to DVD/CD-ROM drives
>
>Let us know if there's a yellow question mark next to your DVD drive
>
>Click on your DVD drive
>
>Post back with what is written in the box marked Device status
>

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re: DVD drive
Saturday, October 31, 2009 at 3:36 pm
Posted by MartinM (7551 messages posted)

If you were using it before and it was OK, then I'm afraid the drive has died :-(

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re: DVD drive
Saturday, October 31, 2009 at 4:25 pm
Posted by Ida Mullan (81 messages posted)

Thanks


On Saturday, October 31, 2009 at 3:36 pm, MartinM wrote:
>


>If you were using it before and it was OK, then I'm afraid the drive has died :-(
>

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re: DVD drive
Sunday, November 1, 2009 at 6:38 pm
Posted by NigelHH (1324 messages posted)

Is the disk the right way up? Usually the label is facing up.

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re: DVD drive
Monday, November 2, 2009 at 1:44 pm
Posted by JM (161 messages posted)

had same problem with a new PC I just got. I did a complete restore & fixed it. How ever I think the problem all a long with I was not shutting the "tray" hard enough. Try closing it with a little force but don't beat it to death. LOL


On Saturday, October 31, 2009 at 12:47 pm, Ida Mullan wrote:
>I'm not sure if I'm stating this correctly so bare with me. I put a blank cd/dvd
>into the slot and I see it reading it but then it opens up and says there's no cd/dvd
>please insert one. This also happens when I try to burn a disc with photos. I don't
>know what I'm doing wrong.

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