Lost CD RW and DVD
Tuesday, December 4, 2001 at 9:44 pm
Windows XP Annoyances Discussion Forum
Posted by M Salvail
(4 messages posted)
I upgraded to Windows XP Pro from 98SE about 3 weeks ago and it had worked perfectly.
I have not had even one crash! Then, on Monday when I booted up, the CD RW and the
DVD were gone. They show in Device Manager but with yellow exclamation marks.
I removed the two devices and rebooted, letting Windows find them. It did and then
searched for drivers, installing up to a certain point. It then prompted for the
WinXP cd so that it could copy imapi.sys. Well, the Cd Drive does not work so how
would I give it access to that file?
I got imapi.sys off of another computer and although the driver installation then
completed, it apparently was not the file it wanted. Is that file specific to a computer
or a particular system? I got this message, "Windows can't start this hardware device
because its configuration information (in the registry) is incomplete or damaged.
(Code 19)
I then went to bootdisk.com and downloaded a file and made a WindowsXP bootdisk,
hoping to regain access to my CD so that I could do a repair. I booted up with the
floppy and then the Window XP cd started. It ran through the start, then asked me
what I wanted to do. I chose R, repair and it had c:\windows listed as 1. so I selected
that.
Next it asked me to put in the Administrator's Password. I had never set one so I
went and set one, rebooted and then put in my password but it said that was wrong.
Repeatedly. That is the only password,it is what I always use and I am the one that
set XP up on my computer.
I also tried going back to last Saturday and restoring from there but that did not
change anything as my drives did not return.
Short of formatting C and reinstalling 98 and then upgrading it to XP Pro, anyone
have any idea how I can get my CD and DVD drives back?????
My system is an HP Pavilion 9790C and the two missing drives are
LG CD-RW CED-8080
SAMSUNG DVD-ROM SD612
Thanks in advance!
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