re: Lost CD RW and DVD
Wednesday, December 5, 2001 at 7:48 am
Windows XP Annoyances Discussion Forum
Posted by Ed Bagley
(3 messages posted)
I've been running XP Pro for about 2 Months now, and I had exactly the same problem.
I have a ASUS DVD and a YAMAHA SCSI CD-RW. I booted up XP one day and NO CD DRIVES.
I went into Add New Hardware and it found the CDRW (SCSI) drive and installed it,
but would NOT find the DVD. I then re-booted xp and the first thing it said was
'windows is installing new hardware...' After that, my DVD drive was back. Since
then, every once in a while, windows xp starts up with the messages 'windows is installing
new hardware...' and I have NOT installed any new hardware. The best is yet to
come?!
On Tuesday, December 4, 2001 at 9:44 pm, M Salvail wrote:
>I upgraded to Windows XP Pro from 98SE about 3 weeks ago and it had worked perfectly.
>I have not had even one crash! Then, on Monday when I booted up, the CD RW and the
>DVD were gone. They show in Device Manager but with yellow exclamation marks.
>
>I removed the two devices and rebooted, letting Windows find them. It did and then
>searched for drivers, installing up to a certain point. It then prompted for the
>WinXP cd so that it could copy imapi.sys. Well, the Cd Drive does not work so how
>would I give it access to that file?
>
>I got imapi.sys off of another computer and although the driver installation then
>completed, it apparently was not the file it wanted. Is that file specific to a
computer
>or a particular system? I got this message, "Windows can't start this hardware device
>because its configuration information (in the registry) is incomplete or damaged.
>(Code 19)
>
>I then went to bootdisk.com and downloaded a file and made a WindowsXP bootdisk,
>hoping to regain access to my CD so that I could do a repair. I booted up with the
>floppy and then the Window XP cd started. It ran through the start, then asked me
>what I wanted to do. I chose R, repair and it had c:\windows listed as 1. so I selected
>that.
>
>Next it asked me to put in the Administrator's Password. I had never set one so
I
>went and set one, rebooted and then put in my password but it said that was wrong.
>Repeatedly. That is the only password,it is what I always use and I am the one that
>set XP up on my computer.
>
>I also tried going back to last Saturday and restoring from there but that did not
>change anything as my drives did not return.
>
>Short of formatting C and reinstalling 98 and then upgrading it to XP Pro, anyone
>have any idea how I can get my CD and DVD drives back?????
>
>My system is an HP Pavilion 9790C and the two missing drives are
>LG CD-RW CED-8080
>SAMSUNG DVD-ROM SD612
>
>Thanks in advance!
- Written in response to:
- Lost CD RW and DVD (M Salvail: Tuesday, December 4, 2001 at 9:44 pm)
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