re: XP Upgrade--Error 691
Tuesday, February 5, 2002 at 10:42 am
Windows XP Annoyances Discussion Forum
Posted by Tracy
(5 messages posted)
John....
Thanks for your reply. Unfortunately, regarding this issue, I am the internet provider.
Haha. This was a user issue, that myself or other technicians could not easily solve.
The account is in good standing though!
Good idea though!
On Tuesday, February 5, 2002 at 2:24 am, John Smith wrote:
>I had exactly the same problem. I discovered later that the cause was an expired
>ISP account, rather than an operating system error. I would try to resolve this
by
>getting a short-term internet access account with a limited number of hours, which
>is the way most people access the internet here in Thailand. That way, you can eliminate
>your existing ISP as being the source of the problem.
>
>
>On Monday, February 4, 2002 at 5:16 pm, Tracy wrote:
>OS 98, upgraded to XP. When trying to connect to the internet, continual error 691--invalid
>username password. Verified the info. being entered into dialer is correct, logged
>into a third party email website on a second system. Deleted/recreated dialer. Tried
>different access number. Added Modem Init. String. Checked settings in Internet
>Options/Connection/Settings---retyped,
>is correct. Same issue....
>No PWL files to delete on XP. Ran a HyperTerm on modem, its working fine.
>
>
>Is this some kind of glitch with the 98 upgrade to XP? Perhaps a poor XP installation??
- Written in response to:
- re: XP Upgrade--Error 691 (John Smith: Tuesday, February 5, 2002 at 2:24 am)
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