re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Saturday, March 16, 2002 at 8:47 am Windows XP Annoyances Discussion Forum
Posted by HC
(935 messages posted)
Second thought on your problem try turning on APM support in BIOS also enable it
in device manager, "it may be a hidden device so select show hidden devices from
the pull down menu on View"
Cheers
On Thursday, March 14, 2002 at 5:51 pm, Martin wrote:
>I am experiencing this problem. My computer restarts
>instead of turning off when I select 'shut down'. I want to achieve a result
>where my computer powers off by itself. No 'safe to shut down' message.
>
>My set up is as follows:
>
>Pentium II 400, Asus P2B-LS mother board (latest bios revision), Windows XP Pro.
>
>APM was not enabled automatically by Windows installation. I enabled it
>manually.
>
>These are the troubleshooting steps I have taken:
>
>1. Disable reboot on error; So I can see if there is a BSOD (stop error) b4 it
>reboots
> I receive no BSOD, it just restarts
>
>2. Disable APM.
> Displays 'safe to shut down' message
>at shut down
>
>3. Disable power management in BIOS while enabling APM in Windows
> Restarts instead of shutting down
>
>4. Enable power management in BIOS while disabling APM in Windows
> Displays 'safe to shut down' message
>at shut down
>
>That's as far as I have gotten. Without error messages I have no idea how to
>isolate the problem. Bear in mind that this is all being tried after a clean
>install using only default Windows drivers, so it is not because of non WDM
>drivers.
>
>I do not have Roxio Easy CD Creator 5.
>
>Any ideas on the next step?
>
>Thanks,
>
>Martin
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 |  | re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down' (HC: Sat, Mar 16, 2002, 8:47 am) |
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