re: Question about 'Troubleshooting Driver Problems' Monday, December 9, 2002 at 8:45 pm Windows XP Annoyances Discussion Forum Posted by nitti (3 messages posted) i have had this happen twice with usb devices, (this is a usb scanner?) if it is make sure that there are no problems with usb in the device manager, you should have at least two listings; root hub and a open host controller. then uninstall the drivers, unplug the scanner. install the drivers, turn off the computer and plug in the scanner then turn the machine on again. i started one computer 3 or 4 times once before it picked up the device. also make sure usb is enabled in the bios. hope this helps. On Monday, December 9, 2002 at 7:40 pm, Jo Luebbers wrote: >I have a question about Troubleshooting >Driver Problems: > > >Someone please help me. Since I installed WindowsXP my computer cannot find my scanner. > It does not detect it as new hardware. It is a Mustek 1200ub scanner, I went to >the web and got the new drivers for it, but it still will not load. If anyone has >had this problem before and has come up with a solution it would be much help if >you would share the knowlage. Thanks! Written in response to: Question about 'Troubleshooting Driver Problems' (Jo Luebbers: Monday, December 9, 2002 at 7:40 pm) There are presently no replies to this message. All messages in this thread [show all] Question about 'Troubleshooting Driver Problems' (Jo Luebbers: Mon, Dec 9, 2002, 7:40 pm) re: Question about 'Troubleshooting Driver Problems' (nitti: Mon, Dec 9, 2002, 8:45 pm) re: Question about the Driver Problems' (danniel: Sat, Feb 7, 2004, 4:43 am) Reply or follow-up to this message Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows XP Discussion Forum