re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Tuesday, January 21, 2003 at 4:50 pm Windows XP Annoyances Discussion Forum
Posted by tigs
(5 messages posted)
i have the same problem, i tried everything you did.
i searched the microsoft site and got to this article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;320008
It might apply to you.
please write a reply if you try it
On Thursday, March 14, 2002 at 5:51 pm, Martin wrote:
>I am experiencing this problem. My computer restarts
>instead of turning off when I select 'shut down'. I want to achieve a result
>where my computer powers off by itself. No 'safe to shut down' message.
>
>My set up is as follows:
>
>Pentium II 400, Asus P2B-LS mother board (latest bios revision), Windows XP Pro.
>
>APM was not enabled automatically by Windows installation. I enabled it
>manually.
>
>These are the troubleshooting steps I have taken:
>
>1. Disable reboot on error; So I can see if there is a BSOD (stop error) b4 it
>reboots
> I receive no BSOD, it just restarts
>
>2. Disable APM.
> Displays 'safe to shut down' message
>at shut down
>
>3. Disable power management in BIOS while enabling APM in Windows
> Restarts instead of shutting down
>
>4. Enable power management in BIOS while disabling APM in Windows
> Displays 'safe to shut down' message
>at shut down
>
>That's as far as I have gotten. Without error messages I have no idea how to
>isolate the problem. Bear in mind that this is all being tried after a clean
>install using only default Windows drivers, so it is not because of non WDM
>drivers.
>
>I do not have Roxio Easy CD Creator 5.
>
>Any ideas on the next step?
>
>Thanks,
>
>Martin
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 |  | re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down' (tigs: Tue, Jan 21, 2003, 4:50 pm) |
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