314060   support.microsoft.com






On Friday, July 4, 2003 at 11:20 pm, Chris wrote:
>I was working on a video editing program when it crashed and I noiced either of 
my 
>two cd rom drives appeared anywhere anymore except in Device Manger where they both 
>had been working fine for the last 6 months. One is an internal CD-RW and the other 
>is an external USB DVD burner. I tred uninstalling both and restarting with no change. 
>Also tried updating drivers.
>I had another PC that had it's CD burner "disappear' but the external Sony DVD drive 
>worked fine with that.
>
>I tried running an online diag at http:/pcpitstop.com and it said both devices were 
>disables with "a code 39 problem". 
>
>I don't get the feeling this is an Atapi problem but...what do I know.
>
>Thanks

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