re: windows update not working
Thursday, August 14, 2003 at 12:17 am
Windows XP Annoyances Discussion Forum
Posted by SAZ
(6 messages posted)
Still working it.
It looks like there is a possibility that the MS Root Certificate could be involved
in the problem.
Check your machine for the presence of this certificate by going to:
Internet Explorer
Tools Menu
Internet Options...
"Content" tab
"Certificates" button
"Trusted Root Certification Authorities" tab
Look for the presence of these two certs:
1) Microsoft Root Authority
2) Microsoft Root Certificate Authority
If both are present and OK, then this is not the problem.
If one or both is not there, then consult this MS KnowledgeBase page: http://support.microsoft.com/default.aspx?scid=kb;en=us;281458
Please post back if it works or not.
On Wednesday, August 13, 2003 at 11:58 pm, Jon wrote:
>That makes at least 7 of us having this problem when attempting to follow the Microsoft
>workaround for the Update.inf/cryptographic svcs error. The suggested workaround
>is:
>1. Stop cryptographic services
>2. Rename (or delete) c:\windows\system32\catroot2 folder
>3. Restart crypto svcs
>4. Now attempt to install the patch again.
>
>Does not work.
>When you start Step 4, the catroot2 folder is re-created, causing the install to
>fail again.
>Sure hope someone can figure this one out! (and let us know!)
>
>
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All messages in this thread [show all]
 |  | | | | | | | | | |  | re: windows update not working (SAZ: Thu, Aug 14, 2003, 12:17 am) |
| | | | | | | | | | | | | | | | | | Bingo!!! (Rick: Thu, Aug 14, 2003, 10:05 am) |
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