re: windows update not working
Thursday, August 14, 2003 at 1:23 am Windows XP Annoyances Discussion Forum
Posted by Jon
(2 messages posted)
Sorry, your idea did not solve the problem. (Both certification authorities are
present). Thanks for trying. Got any other ideas? I'm desperate... Trying to
fix a laptop for a guy who's leaving town in the morning (about 5 hrs from now).
On Thursday, August 14, 2003 at 12:17 am, SAZ wrote:
>Still working it.
>
>It looks like there is a possibility that the MS Root Certificate could be involved
>in the problem.
>
>Check your machine for the presence of this certificate by going to:
>Internet Explorer
>Tools Menu
>Internet Options...
>"Content" tab
>"Certificates" button
>"Trusted Root Certification Authorities" tab
>Look for the presence of these two certs:
>1) Microsoft Root Authority
>2) Microsoft Root Certificate Authority
>If both are present and OK, then this is not the problem.
>If one or both is not there, then consult this MS KnowledgeBase page: http://support.microsoft.com/default.aspx?scid=kb;en=us;281458
>
>Please post back if it works or not.
>
>
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All messages in this thread [show all]
 |  |  |  |  |  |  |  |  |  |  |  |  | re: windows update not working (Jon: Thu, Aug 14, 2003, 1:23 am) |
 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | Bingo!!! (Rick: Thu, Aug 14, 2003, 10:05 am) |
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