re: intellipoint (point32.exe) crashes with MS Bluetooth mouse, can't config mouse buttons 4 and 5
Saturday, November 8, 2003 at 6:48 pm Windows XP Annoyances Discussion Forum
Posted by triplate
(20834 messages posted)
If it was me..I,d uninstall the Logiwreck software and see if thats not where the
conflict lies...
On Saturday, November 8, 2003 at 6:08 pm, coteesh wrote:
>I'm using Windows XP Corp. Edition.
>
>My bluetooth mouse works fine without the Intellipoint drivers installed, however
>I need the Intellipoint drivers so that I can configure the 4th and 5th mouse buttons
>for some functionality I need for doing presentations (the reason for getting the
>30ft range Bluetooth mouse).
>
>Anyway, the Intellipoint drivers from the CD are no better than Intellipoint 5.0
>that I downloaded from MS's website... the point32.exe crashes still occur. I've
>tried uninstalling, reinstalling in various combinations, no luck. Even removed
and
>re-installed the hardware too. (hardware works fine).
>
>Note: when the crashing occurs it seems to occur AFTER I have tried to configure
>the 4th and 5th (back, forward) mouse buttons to something other than back/forward.
>
>I have a second partition with a clean install of Windows XP with only SP1 and minimal
>software, and the point32.exe WORK PERFECTLY. There must be a software conflict
>on my normal install of XP. I don't want to reinstall because I have too much software
>installed right now and it would take me forever to reconfig everything.
>
>Note: I have a Logitech optical wheel mouse and Logitech internet navigator keyboard.
> On the partition where the Bluetooth mouse works, the drivers for this keyboard
>and mouse are installed, and there is no conflict... so I don't think the conflict
>occurs with my Logitech input hardware. I have no other input devices that utilize
>a back/forward functionality as the bluetooth mouse buttons 4 and 5 do.
>
>When it crashes it asks me if I want to report the error to Microsoft, and it also
>gives me more detailed info.
>
>Detailed information provided by the crash report is very minimal, here it is:
>
>Check exception: WTSSessionListener.cpp (62), DPG::RegisterForWTSSessionChangeNotification,
>addr = 0x6121E915
>
>HKLM\SOFTWARE\Microsoft\IntelliPoint
>
>WatsonLanguage = 1033
>Version = 5.00.174.0
>Language = 1033
>Model = 8
>
>HKCU\SOFTWARE\Microsoft\IntelliPoint
>
>CoinstallerPath = IPoint\Setup\Files\
>Model = 8
>BatteryStatus = 602
>SignalQuality = 606
>
>HKCU\SOFTWARE\Microsoft\IntelliPoint\Scrolling
>
>ScrollLines = 4
>PageScroll = 0
>IsAccelerationEnabled = 1
>AccelerationCurve = 3
>EnableVertical = 1
>EnableHorizontal = 1
>HorizontalScrollSpeed = 1
>
>HKCU\SOFTWARE\Microsoft\IntelliPoint\EventMapping\0
>
>Setting = 500
>
>HKCU\SOFTWARE\Microsoft\IntelliPoint\EventMapping\2
>
>Setting = 501
>
>HKCU\SOFTWARE\Microsoft\IntelliPoint\EventMapping\4
>
>Setting = 304
>
>HKCU\SOFTWARE\Microsoft\IntelliPoint\EventMapping\6
>
>Setting = 100
>
>HKCU\SOFTWARE\Microsoft\IntelliPoint\EventMapping\8
>
>Setting = 101
>
>
>This information appears to contain at the end, the key bindings for the various
>mouse buttons and other mouse settings. This is pretty useless.
>
>When I try to click the "Debug" button on the error reporting dialog that came up,
>debug doesn't work, it won't let me see the assembly language code at all.
>
>How can I fix this issue without reinstalling Win XP ???? Is there a "memory monitor"
>software that will show me all memory activity so I can pinpoint what happens when
>it crashes and perhaps localize the conflict in RAM space of another dll or application?
> I'm quite sure it's a software conflict, and I have uninstalled all the unnecessary
>software I could possibly take off without removing my critical stuff. Sorry for
>the long post, perhaps it would be faster for me to just reinstall Win XP instead
>of such a long post... but it really bugs me and I want to fix this without "giving
>up".
>
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 |  | re: intellipoint (point32.exe) crashes with MS Bluetooth mouse, can't config mouse buttons 4 and 5 (triplate: Sat, Nov 8, 2003, 6:48 pm) |
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