re: Question about 'What to do about error messages during Windows startup'
Thursday, November 27, 2003 at 3:20 am
Windows XP Annoyances Discussion Forum
Posted by James Cooper
(1 messages posted)
I had this problem last night after installing a DVD burner. After many reboots I
narrowed down the culprit to a VSO Software CD-ROM driver, ptapi.sys. Even though
I had uninstalled the VSO software ages before, the driver was not uninstalled.
If you have previously installed this software, remove %system%/drivers/ptapi.sys
and remove all references to it from registry/CurrentControlSet/class/{CD/DVD Devices}
as when the Add Hardware Wizard installs the device it looks here for what drivers
to load for the device. Sorry, I can't remember the exact registry path (I was up
late fixing it, shouldn't be too hard to find).
Reboot and all should be fine (Well it was for me anyway!)
On Thursday, November 6, 2003 at 5:03 am, p camplin wrote:
>can you help me i have this blue screen of death my message is stop:0x0000007e(0x0000005,0x0001000d,0xf89a8924,0xf89a8624)
>heres hopeing campo
>
>
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 |  | |  | re: Question about 'What to do about error messages during Windows startup' (James Cooper: Thu, Nov 27, 2003, 3:20 am) |
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