re: PCI simple communication controller
Friday, December 12, 2003 at 4:16 pm Windows XP Annoyances Discussion Forum
Posted by Bob
(2 messages posted)
I don't have the CD, I got the software from the HP site. I tried your suggestions
to no avail. I did install the scanner on my Toshiba laptop using the HP software
and the parallel
cable with no problem, but I can't install it on the desktop machine using the same
software. Thanks
Bob
On Friday, December 12, 2003 at 12:07 pm, Craig Hudson wrote:
>The PCI device that your computer has found is your scanner. The drivers for it
>must not have installed correctly, because windows doesn't know what the device
is.
> If you are using the USB cable to connect the scanner, unplug it from your computer.
> Uninstall all the scanner software and drivers, then reinstall the software. With
>your computer still powered on, plug in the scanner USB cable. Windows will find
>new hardware and want to install the drivers for it. Select the install drivers
>from a specific location. Select the installation CD, then browse to the XP drivers
>section on the CD. After you click on OK the drivers will be installed and your
>scanner will be recognized and ready to work. Hope this helps.
>
>
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