I encountered the same problem after upgrading from Norton Internet security 2003 
to NIS 2004 on my WinXP Pro machine.  I wrote to Symantec, telling them that my computer 
accesses the floppy drive every time I click on a file folder in Explorer or Favorites 
in IE.

Symantec's response:

This can happen if a Windows shortcut points to the A drive. This situation can occur 
after installing any program and is an anomaly of the operating system.

To correct this problem, you need to remove or change the shortcuts:

-> Shortcuts on the Documents menu can cause this issue. An entry in the Documents 
menu (click Start and point to Documents) might have a pointer to the A drive, for 
example, a text file that has been opened from the A drive. The shortcuts to these 
documents are stored by default in the \Windows\Recent folder.

-> Shortcuts on your Windows desktop can also point to the A: drive and will cause 
this problem.

To check a shortcut, please follow these steps:

-> Right-click the shortcut.
-> Click Properties.
-> Note the path shown in the Target box. If it points to the A:\ drive, either change 
it so that it points to a copy of the file on the hard drive, or delete the shortcut.

However, I also suggest that you please follow the steps below to disable floppy 
scan:

1. Open Norton Antivirus (NAV).
2. Click Auto protect.
3. Click advanced.
4. Uncheck scan all removable media for boot Viruses every time it is mounted. 
5. Uncheck floppy disk in A for boot viruses when shutting down.

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