re: i refilled my lexmark z42 printer and now the start light is flashing
Sunday, January 11, 2004 at 12:59 am
Windows XP Annoyances Discussion Forum
Posted by clearice01
(21 messages posted)
that was the first thing i tryed at the end it tells you to contact tech support
wich i mite have to do unless i can find a way to fix it..
On Sunday, January 11, 2004 at 12:51 am, mojoe wrote:
>Did you try this procedure...
>
>
>KnowledgeBase
>
>Z42 Color Jetprinter
>
> Was this document helpful?
>
>Yes
>No
>
> Power light blinks or flashes 12 times
> You will need to do the following diagnostic tests to determine the exact cause
>of the error:
>
>? Remove the ink cartridges
>
>? Perform the self test (test B below)
>
>? Test the ink cartridges
>
>A. To remove the ink cartridges:
>
>Switch the printer on by pressing the green button.
>Open the front cover of the printer. The cartridge carrier should move to the center
>of the opening.
>Remove both cartridges.
>If the carrier does not move to the center of the opening, you will need to remove
>the cartridges by hand.
>Turn the printer off and remove the power supply cable (the small circular one)
from
>the back of the printer.
>Open the front cover of the printer.
>Inside the printer, locate the silver metal carrier bar on which the print carriage
>slides.
>Locate the black rubber carrier belt above the carrier bar. This belt has tracks
>on its inner portion.
>Grab the top portion of the belt and move it toward the right. As you move this,
>the ink cartridge carrier will move to the left. Continue to move the belt until
>the carrier is in the center of the opening.
>Now pull both cartridges out.
>
>B. To perform the self-test:
>
>Disconnect both the power cable and the USB or parallel cable.
>After one minute has passed, plug the power supply cable (the small black circular
>one) back in. (This step is necessary to reset the printer.)
>Turn the printer off by pressing the green power button.
>Hold down the grey paper feed button.
>Turn the printer on by pressing the green button.
>After the printer begins to feed paper, release the grey button.
>Once the paper exits the printer, press the green button to turn the printer off.
>If the power light blinks twelve times while no cartridges are installed, there
is
>a problem with the printer. Please contact our Technical Support Centre for your
>service options. If this is a new purchase, you can also exchange the printer at
>the point of purchase. If the paper went through the printer as if printing was
>occurring, you will need to do some more testing. Continue as instructed below.
>
>C. To test the ink cartridges:
>
>Open the front cover and insert only the black ink cartridge. Make sure that you
>push it back until it snaps into place.
>Close the front cover. If the light flashes twelve times, there may be a defect
in
>the black cartridge. If not, proceed to the next step.
>Turn the printer off using the green power button.
>Hold down the grey paper-feed button.
>Turn the printer on using the green button.
>After the printer begins to feed paper, release the grey button.
>Once the paper exits the printer, press the green button to turn the printer off.
>If the light flashes twelve times, there may be a defect in the black cartridge.
>If a page came through with a black line, your black cartridge is working properly.
>Now you need to take the black cartridge out and perform the same steps with the
>color cartridge. If the light flashes twelve times, there may be a defect in the
>color cartridge. If a page came through with colored lines, your color cartridge
>is working properly.
>If one of the cartridges is causing the problem, you will need to replace that cartridge.
>If it is a new cartridge, please exchange it at the point of purchase, or contact
>our Technical Support Centre.
>
>Document Properties
>
>Symptoms
> Blink Code: 12 times
> Lights flashing
>
>Causes
> Possible problem with one of the print heads on the ink cartridges, or with the
>printer itself.
>
>
>Environment
> Z42 Color Jetprinter Z43 Color Jetprinter
> Z51 Color Jetprinter Z52 Color Jetprinter
> Z53 Color Jetprinter Lexmark X73
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