re: XP shutdown errors
Thursday, January 15, 2004 at 7:27 am
Windows XP Annoyances Discussion Forum
Posted by Hokahey
(2 messages posted)
I just discovered the solution to this problem. The problem is caused by a component
of the Intel ProSet software which is installed on many computers with wireless cards
- especially Centrino based machines. The component that is causing the problem
is called ZCfgSvc.exe and can be seen in your task list. You have two options.
One, end the task on ZCfgSvc.exe and then rename the file (located in C:\Winnt\Systems32
on Win2K) to ZCfgSvc.old. I just don't like deleteing files outright - I prefer
to rename them in case I need them later. Restart the machine and that should fix
the problem. I don't think that this component actually has bearing on the function
of your wireless card or the processor performance, but if you notice that it does,
you may want to try the second option. The second oiption is to uninstall and reinstall
the Intel ProSet software. If you have a Dell, this is pretty easy. First, uninstall
it from Control Panel and then put in your Dell Resource CD and Choose to extract
the Intel Proset software under your Wireless or Network card heading. If resinatlling
it that way doesn't fix it. remember where on your hard drive you extracted it to,
uninstall from Control Panel again, and then run the Setup.exe from the extracted
location on your hard drive. This worked for me. Good Luck!
On Thursday, September 11, 2003 at 9:04 am, ed wrote:
>WHen I Shutdown my XP machine I get a dialog box that says "End Program - Sample".
> I have to click end now to get rid of it. Any ideas?
- Written in response to:
- XP shutdown errors (ed: Thursday, September 11, 2003 at 9:04 am)
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