Cannot get out to the internet.
Saturday, January 17, 2004 at 6:34 pm
Windows XP Annoyances Discussion Forum
Posted by MaCarl
(5 messages posted)
Long story short, I hope. We have 2 Windows XP computers that share the same Cox
Cable internet line using a Linksys EtherFast Router (BEFSR41 ver. 2). Has worked
fine for just over a year. A couple days ago while attempting to copy a DVD on one
of the computers (I'll call it computer 'A' and the other - computer 'B') a problem
was encountered, the software vendor sugessted that by using msconfig to disable
all startups, then reboot and try the copy again - it was successful. It seems
when the Startups were enabled again that all programs were enabled not just the
necessary ones and it was done while the ZA firewall was disabled. After rebooting
the computer it worked ok, but after resetting everything back to "normal", and rebooting
the computer would not go out to the internet and we received an error indicating
"A Network Cable is Unplugged" (it wasn't). After trying a few times rebooting and
also unplugging the computer and lettiing it sit for 15-30 mins and replugging and
rebooting we still could not get out to the internet. Originally there were two
entries in the Network Connections window but now only one - - 1394 Connection -
LAN or High-Speed Internet - Enabled - 1394 Net Adapter. Computer 'B' has that
entry plus one other - - Local Area Connection - LAN or High-Speed Internet - Enabled
- RealTek RTL8139/810x Family Fast Ethernet NIC. Computer 'B' has access to the
internet but Computer 'A' does not. We need help to get 'A' back to normal so that
it has internet access. We would appreciate any help that we can get. Thank you,
MaCarl
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