re: Cannot get out to the internet.
Saturday, January 17, 2004 at 7:39 pm
Windows XP Annoyances Discussion Forum
Posted by richard
(247 messages posted)
start by removing zone alarm completely
right click my computer and left manage and left
device manager
look for yellow or reds and uninstall those device,right click and choose uninstall
and reboot.
check the ip address
cmd ,ok
ipconfig
ipaddress
try ipconfig /release
ipconfig /renew
reset the router and wait thirty seconds and plug it back in.
disable xp firewall if enabled and try again.
On Saturday, January 17, 2004 at 6:34 pm, MaCarl wrote:
>Long story short, I hope. We have 2 Windows XP computers that share the same Cox
>Cable internet line using a Linksys EtherFast Router (BEFSR41 ver. 2). Has worked
>fine for just over a year. A couple days ago while attempting to copy a DVD on
one
>of the computers (I'll call it computer 'A' and the other - computer 'B') a problem
>was encountered, the software vendor sugessted that by using msconfig to disable
>all startups, then reboot and try the copy again - it was successful. It seems
>when the Startups were enabled again that all programs were enabled not just the
>necessary ones and it was done while the ZA firewall was disabled. After rebooting
>the computer it worked ok, but after resetting everything back to "normal", and
rebooting
>the computer would not go out to the internet and we received an error indicating
>"A Network Cable is Unplugged" (it wasn't). After trying a few times rebooting
and
>also unplugging the computer and lettiing it sit for 15-30 mins and replugging and
>rebooting we still could not get out to the internet. Originally there were two
>entries in the Network Connections window but now only one - - 1394 Connection -
>LAN or High-Speed Internet - Enabled - 1394 Net Adapter. Computer 'B' has that
>entry plus one other - - Local Area Connection - LAN or High-Speed Internet - Enabled
>- RealTek RTL8139/810x Family Fast Ethernet NIC. Computer 'B' has access to the
>internet but Computer 'A' does not. We need help to get 'A' back to normal so that
>it has internet access. We would appreciate any help that we can get. Thank you,
>MaCarl
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