re: No start menu or icons - blank screen
Wednesday, January 28, 2004 at 4:53 pm
Windows XP Annoyances Discussion Forum
Posted by Steph28
(5 messages posted)
Thanks for your help jcw.
>"I only did the update." Do you mean you installed a MS update from its website
>to your WinXP, or do you mean something else?
There are two options - update and new install. I ran the update as I thought new
install wipes out my hard drive (bear with me i don't know much about this stuff).
Since I cannot connect to the internet i can't check for updates online..however
i'm been faithful about getting regular updates from the MS site.
>Are you saying that when you boot up, even though there is no Start menu, taskbar
>etc., your Task Manager shows explorer.exe as a running process?
Yes, I can see explorer.exe as a process. When I try to end it and start it again
there is no change. But when I try to restart a windows comes up saying explorer.exe
is not responding and I have to click "end".
>Sorry, but unless running sfc /scannow works, you'll need to look into and get
the
>info about those "heaps of errors." Focus on those dealing with explorer.exe.
here are a few errors I found through the event viewer: "fips and processor failed
to load" "device attached is not functioning" "your computer has lost its lease to
the IP address"
>BTW, do you have a "recovery CD" from your computer's vendor for WinXP, or do you
>have a full install XP CD?
I have the Dell cd, with a diagnostics option but when i open that it's only a bit
of technical info, none of which i understand. I have the windows Xp cd, which as
i said above gives me the option of a new install.
I tried scannow again but it stops running when i run it in normal windows. it won't
run at all in safe mode, whether through cmd or run.
thanks again.
>
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 | | | |  | re: No start menu or icons - blank screen (Steph28: Wed, Jan 28, 2004, 4:53 pm) |
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