re: Windows won't startup or shutdown - error message:value creation failed at line 422
Tuesday, June 1, 2004 at 5:58 am
Windows XP Annoyances Discussion Forum
Posted by Robb
(3 messages posted)
Peter,
I've followed all of these directions and have now rid my PC of spyware, etc., but
my Nortain AV autoprotect won't start either. I go into the Norton console and make
sure the box is checked to automatically run at start-up but when I reboot it still
doesn't start up. I even double-checked my startup items via msconfig, etc. and
it appears the Norton file (s) are checked. Did you ever find a solution to this?
Thanks,
Robb
On Thursday, May 20, 2004 at 9:13 am, Peter G wrote:
>I also had this problem, and have resolved it. I did a number of things and I am
>not sure exactly which ones were responsible.
>
>First I tried starting in Safe mode, last known good... NO LUCK
>Tried chkdsk NO LUCK.
>Tried running recovery install from the CD NO LUCK.
>Read a post that suggested that non-MS themes could cause this problem - mounted
>the HD in another PC and copied the file styleshell.dll into all subfolders of C:\windows\resources\themes
>(already existed in some). This may have made a difference as I was able to get
into
>Safe mode but the problem still occurred.
>Discovered that I could log in as administrator (but no other profile) by Control-Alt-Del
>at the login prompt.
>Found loads of spyware - Kazaa, P2P networking, GAIN/Gator,Cydoor, IBIS toolbar,
>Buddylinks, MSView, Precision Time, My Way Toolbar, My Seach Bar, MSN Toolbar, Dashbar
>Toolbar,nd media tickets (some of these may be the same). Removed it with Adaware.
> Had previously put on a security block to prevent MSN Messenger 4.7 and Windows
>Messenger 6.1 from running. Discovered that MSN Messenger 6.2 had been installed
>over the top of 6.1. Removed the restriction, then uninstalled v6.2.
>Reactivated Windows (even though this is a legitimate copy, and it had been activated
>25 days earlier). Also noticed that Norton AV autoprotect wont start.
>
>Can now log in normally to all profiles.
>
>Hope this helps.
>
>Peter G
>
>
>
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