re: Windows won't startup or shutdown - error message:value creation failed at line 422
Tuesday, June 1, 2004 at 8:34 am
Windows XP Annoyances Discussion Forum
Posted by Robb
(3 messages posted)
Much appreciated Peter. I'm sure that will take care of it, though. I'll give it
a try this evening. Thanks again.
Robb
On Tuesday, June 1, 2004 at 6:12 am, Peter G wrote:
>Yes, actually I had turned off the service from the recovery console as part of
my
>troubleshooting, then promptly forgot I had done so. To turn it back on I right-clicked
>My Computer -> Services and Apps -> Services and found the Norton AV autoprotect
>and changed the service setting back to auto and restarted.
>(Just doing it from the Norton console doesnt seem to work ??). If that isnt the
>solution for you you may have to uninstall and reinstall (Symantec have a removal
>tool for NAV2003 which is good to run after uninstalling - you have to go through
>troubleshooting on their web site to find it).
>Also make sure you dont have a virus which is knocking out Nortons - I came across
>one called Optix... a few days ago which overwrote the MS Visual Basic 6 dll and
>caused Norton autoprotect to not run (as well as a few other things like Messenger),
>and gave similar symptoms to what you are describing.
>
>Peter
>
>
>
|
All messages in this thread [show all]
 | |  | | | |  | re: Windows won't startup or shutdown - error message:value creation failed at line 422 (Robb: Tue, Jun 1, 2004, 8:34 am) |
| |
| |
Return to the Windows XP Discussion Forum
|
|
