re: Spooler problem
Saturday, June 19, 2004 at 5:41 am Windows XP Annoyances Discussion Forum
Posted by ron goss
(1 messages posted)
hello, geoff & everybody. i tried your solution geoff, (deleting the dependency things),
& it worked as it let me get the printer up & running,but i can print test pages
ok, but when i try to print a document i get a fax wizard trying to walk me through
sending a fax. plz can anybody out there help me? flustered in flint.
On Wednesday, July 2, 2003 at 5:08 pm, Geoff Crossland wrote:
>The problem is that the Lexmark driver's service sets the standard Windows NT
>Spooler service to be dependant upon it. This way, whenever NT starts Spooler, it
>first must start up the Lexmark stuff (service dependancies are used to make sure
>any other service a service needs is running in time); when the Lexmark stuff is
>gone, Spooler refuses to start itself.
>Removing the dependancy fixes the Spooler problem; I had to reinstall my other
>printer drivers before I could use them again, though.
>WARNING: I've used this only to let Spooler restart and, hence, to be
>able to print at all again; if you later reinstall the Lexmark drivers, I'd guess
>that they'll work, but I haven't tried.
>OTHER WARNING: I've used this under NT 4 only; if you're using a later
>version, your mileage may vary (the XP machine of the friend with the Lexmark drivers
>does seem to have the right bits in the right places, though).
>
> - Short Version:
> - delete [
HKLM\SYSTEM\CurrentControlSet\Services\Spooler\DependOnGroup]
>and [HKLM\SYSTEM\CurrentControlSet\Services\Spooler\DependOnService].
>
> - Longer Version:
>
>
> - Run regedit: from the Start Menu, select the Run option and supply the
>name regedit (and click OK).
> - (Using the tree view on the left) Navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler.
> - If you click on the 'Spooler' folder label (or on the small folder icon
>to the left of it) in the tree, the right hand display will show the information
>stored for the Spooler service.
> - There should be keys with names
DependOnGroup and DependOnService.
>Delete them: right click on the names and select the Delete option (and confirm
that
>you do want to delete the key).
>
>
>
>Restart your machine and Spooler should be able to start again.
>Good luck!
- Written in response to:
- re: Spooler problem (Geoff Crossland: Wednesday, July 2, 2003 at 5:08 pm)
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