re: icons missing from system tray
Monday, November 8, 2004 at 5:25 am
Windows XP Annoyances Discussion Forum
Posted by Peter Darton
(2 messages posted)
I've also been doing some further investigation elsewhere.
Firstly, I've found that whilst stopping the SSDP service does allow the Task Manager's
system tray icon to appear, this cure does not last forever, and it isn't an immediate
100% fix either.
However, I've been in contact with a few other folks, and from what I can tell, people
who have XP, have it set to "classic look" and have Symantec Anti-Virus suffer from
this problem.
Obviously I don't know if everyone with this combination suffers from this problem,
but, prior to reading your message, everyone I'd come into contact with who had this
problem has this combination.
I concurr with your "it's not SP2" conclusion - folks I've talked to confirm this.
> The problem began for me after the installation of
> Network Associates (McAfee) VirusScan Enterprise
> v7.1.0. After the installation of the software, my
> system tray icons would be missing after most
> boot-ups.
Well you're the first person (I've seen) to report this problem who hasn't got Symantec
Anti-Virus installed.
This certainly widens the scope a lot, unless they both have some other internal
component in common (I must confess I'm very ignorant of the internal relationships
between the different anti-virus products - I know a lot of companies have merged
and renamed themselves, and others share licenced technologies, but I'm unsure of
details).
So, I think we can therefore conclude that it isn't SP2's fault but it IS something
to do with Anti-Virus software.
I'm coming to the conclusion that this sort of thing is unlikely to get sorted until
a big customer raises a revenue-impact level support call.
I'm going to see if I can pursuade our IT chap to start poking Symantec about this,
but I don't hold much hope to be honest.
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All messages in this thread [show all]
 |  | | | | | |  | .... (mike: Tue, Nov 14, 2006, 9:11 pm) |
| | | | |  | re: icons missing from system tray (Peter Darton: Mon, Nov 8, 2004, 5:25 am) |
| | | |  | Solution (Christopher Burton: Tue, Jan 24, 2006, 6:03 pm) |
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