I don't have Symantec or XP Classic Look
Monday, November 8, 2004 at 2:03 pm
Windows XP Annoyances Discussion Forum
Posted by Basil Clarke
(12 messages posted)
My virus checker is Trend PC-cillin, as it has been all along, and the problem only
goes back a few weeks. Also, I use the new XP look, not the Classic look. So I
don't have either element in this combination. What is new is that, since I installed
SP2, I have a firewall enabled. I do have a large number of programs installed,
but can't pin down the start of the problem to any one of them.
On Monday, November 8, 2004 at 5:25 am, Peter Darton wrote:
>I've also been doing some further investigation elsewhere.
>Firstly, I've found that whilst stopping the SSDP service does allow the Task Manager's
>system tray icon to appear, this cure does not last forever, and it isn't an immediate
>100% fix either.
>
>However, I've been in contact with a few other folks, and from what I can tell,
people
>who have XP, have it set to "classic look" and have Symantec Anti-Virus suffer from
>this problem.
>Obviously I don't know if everyone with this combination suffers from this problem,
>but, prior to reading your message, everyone I'd come into contact with who had
this
>problem has this combination.
>I concurr with your "it's not SP2" conclusion - folks I've talked to confirm this.
>
>
>> The problem began for me after the installation of
>> Network Associates (McAfee) VirusScan Enterprise
>> v7.1.0. After the installation of the software, my
>> system tray icons would be missing after most
>> boot-ups.
>
>Well you're the first person (I've seen) to report this problem who hasn't got Symantec
>Anti-Virus installed.
>This certainly widens the scope a lot, unless they both have some other internal
>component in common (I must confess I'm very ignorant of the internal relationships
>between the different anti-virus products - I know a lot of companies have merged
>and renamed themselves, and others share licenced technologies, but I'm unsure of
>details).
>
>So, I think we can therefore conclude that it isn't SP2's fault but it IS something
>to do with Anti-Virus software.
>
>I'm coming to the conclusion that this sort of thing is unlikely to get sorted until
>a big customer raises a revenue-impact level support call.
>I'm going to see if I can pursuade our IT chap to start poking Symantec about this,
>but I don't hold much hope to be honest.
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All messages in this thread [show all]
 |  | | | | | |  | .... (mike: Tue, Nov 14, 2006, 9:11 pm) |
| | | | | |  | I don't have Symantec or XP Classic Look (Basil Clarke: Mon, Nov 8, 2004, 2:03 pm) |
| | | |  | Solution (Christopher Burton: Tue, Jan 24, 2006, 6:03 pm) |
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