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re: It simply does not work / Set Up installshield
Saturday, January 8, 2005 at 6:02 pm
Windows XP Annoyances Discussion Forum
Posted by JCali (1 messages posted)


I could not install any games.  The programs would install to 99%, stop, and drop 
me to the desktop.  Nothing installed.  I tried the following which did not work:

1) move install shield folder
2) reinstall install shield
3) remove registry keys
4) do a complete winxp system repair (not format and reinstall)

The final solution was this found below:

Hi guys, how are you? I just got the game, and was having the exact same problem, 
using SP2, installation interruption, blah blah. Well, after a lot of research and 
what not, I found that two services were disabled on my computer:

Distributed Transaction Coordinator
Distributed Link Tracking Client

Apparently, these two services have something to do with allowing a user account 
access to certain directories, scripts, processes, etc. When they're disabled, it 
appears as if the computer doesn't have all the information it needs to verify account 
permissions. The two services above are dependant on these two services:

Remote Procedure Call (RPC)
Security Accounts Manager

Remote Procedure Call (RPC) should be enabled by default, so you shouldn't need to 
worry about it. To check the other services, go to the start menu, load the run dialog, 
and enter "services.msc".

Here's what I did to get it all working:

Open the start menu
Open the run dialog
Type "services.msc" and hit enter
In the Services dialog, go down to "Security Accounts Manager" and see if its started. 
If not, double-click it to load its properties. Set the startup type to "automatic," 
click "apply" then click "start." Once it's started, hit the "OK" button.
Go to "Distributed Link Tracking Client" and see if its started. If not, double-click 
it to load its properties. Set the startup type to "automatic," click "apply" then 
click "start." Once it's started, hit the "OK" button.
Go to "Distributed Transaction Coordinator" and see if its started. If not, double-click 
it to load its properties. Set the startup type to "automatic," click "apply" then 
click "start." Once it's started, hit the "OK" button.

The services need to be started in that order if they're disabled, or the Distributed 
Transaction Coordinator won't start due to its dependencies not being loaded.

I'm unsure if this next bit is necessary, but I did it just in case:

Open the start menu
Open the run dialog
Type "dcomcnfg" and hit enter
Load the "Component Services" screen
Expand Component Services > Computer and go to properties on "My Computer" by right 
clicking
Go to the "COM Security" tab
In the "Access Permissions" section of the dialog, click "Edit Default"
Make sure "SELF" has the proper permissions set to Allow, mainly "Local Access"

Once that's all done, close the dialogs and reboot the computer.

After I did all that, CotN installed perfectly and loaded fine with no problems at 
all. I hope this helps!




Written in response to:
It simply does not work / Set Up installshield (Enrique Sosa: Thursday, October 31, 2002 at 11:37 am)

There are presently no replies to this message.

All messages in this thread [show all]
-It simply does not work / Set Up installshield (Enrique Sosa: Thu, Oct 31, 2002, 11:37 am)
*re: It simply does not work / Set Up installshield (JohnM: Fri, Nov 22, 2002, 9:35 am)
*re: It simply does not work / Set Up installshield (abductd: Wed, Dec 11, 2002, 8:36 pm)
-re: It simply does not work / Set Up installshield (LanceP: Sat, Dec 21, 2002, 10:07 pm)
-re: It simply does not work / Set Up installshield (CrookedRain: Sun, Mar 16, 2003, 10:30 am)
-re: It simply does not work / Set Up installshield (Maxime Abbey: Wed, Apr 30, 2003, 2:32 pm)
-re: It simply does not work / Set Up installshield (Kay: Thu, May 1, 2003, 12:43 pm)
*re: It simply does not work / Set Up installshield (Blair: Thu, May 8, 2003, 3:10 pm)
*re: It simply does not work / Set Up installshield (Mark: Mon, Jul 7, 2003, 3:42 pm)
-re: It simply does not work / Set Up installshield (Todd: Thu, Dec 4, 2003, 4:53 pm)
-re: It simply does not work / Set Up installshield (Ram: Tue, Jun 15, 2004, 3:35 am)
-re: It simply does not work / Set Up installshield (Philippe Vijghen: Thu, Jun 17, 2004, 12:04 pm)
-re: It simply does not work / Set Up installshield (craigp: Thu, Jul 8, 2004, 12:35 pm)
-re: It simply does not work / Set Up installshield (Philippe Vijghen: Fri, Jul 9, 2004, 2:03 am)
-re: It simply does not work / Set Up installshield (Kris: Tue, Aug 17, 2004, 3:45 am)
*re: It simply does not work / Set Up installshield (Philippe Vijghen: Sun, Jan 9, 2005, 6:16 am)
-Solution that is worth a try (Otto Lodewijk: Tue, Feb 1, 2005, 7:58 am)
*re-register Windows Installer (Kyle: Sun, Jan 15, 2006, 1:51 pm)
*32-bit Setup Launcher Problems (Stuart Watson: Mon, Feb 20, 2006, 1:31 pm)
*re: Solution that is worth a try (AT: Wed, Feb 6, 2008, 11:09 pm)
-re: It simply does not work / Set Up installshield (Jim Keller: Wed, Mar 2, 2005, 10:23 pm)
*re: It simply does not work / Set Up installshield (Hugh Gray-Wallis: Thu, Aug 25, 2005, 1:16 pm)
-re: It simply does not work / Set Up installshield (SamuraiDave: Sun, Jun 8, 2003, 9:14 am)
-re: It simply does not work / Set Up installshield (Murray Hines: Tue, Jul 22, 2003, 6:04 pm)
*re: It simply does not work / Set Up installshield (josh: Mon, Mar 3, 2008, 2:27 am)
*re: It simply does not work / Set Up installshield (JCali: Sat, Jan 8, 2005, 6:02 pm)
*re: It simply does not work / Set Up installshield (jerome klotz: Thu, Feb 17, 2005, 6:52 am)
*re: It simply does not work / Set Up installshield (Josh: Thu, Feb 17, 2005, 9:20 pm)
-re: It simply does not work / Set Up installshield (Power User: Wed, Mar 2, 2005, 7:50 am)
-re: It simply does not work / Set Up installshield (Mike Stackhouse: Fri, Apr 8, 2005, 10:15 am)
-re: It simply does not work / Set Up installshield (Falcon: Fri, Apr 8, 2005, 11:46 am)
-re: It simply does not work / Set Up installshield (Brewster: Tue, Apr 12, 2005, 4:13 pm)
*re: It simply does not work / Set Up installshield (Debblr: Tue, May 10, 2005, 8:01 am)
*re: It simply does not work / Set Up installshield (Jack Yan: Mon, Aug 15, 2005, 2:57 pm)
-re: It's Microsoft AntiSpy - I think (Bob Ritter: Fri, Sep 9, 2005, 6:45 am)
-re: It's Microsoft AntiSpy - I think (Jeffrey: Tue, Oct 11, 2005, 8:35 pm)
*re: It's Microsoft AntiSpy - I think (fencingking: Wed, Nov 30, 2005, 12:29 pm)
-re: It's Microsoft AntiSpy - I think (jeremy7600: Thu, Jan 19, 2006, 1:09 pm)
-re: It's Microsoft AntiSpy - I think (Bill: Wed, Jun 28, 2006, 5:29 pm)
-re: It's Microsoft AntiSpy - I think (Father Time: Fri, Jul 27, 2007, 7:08 pm)
*data execution prevention (clint: Tue, Dec 11, 2007, 3:15 am)
-re: It simply does not work / Set Up installshield (Dave Robertson: Wed, Dec 21, 2005, 9:25 am)
-re: It simply does not work / Set Up installshield (Otto Lodewijk: Wed, Dec 21, 2005, 10:00 am)
*re: It simply does not work / Set Up installshield (Kyle: Sun, Jan 15, 2006, 1:56 pm)
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