re: Mup.sys? Hangs but not? Wha's happening?
Sunday, January 23, 2005 at 11:22 pm
Windows XP Annoyances Discussion Forum
Posted by kchang
(1 messages posted)
My friend bought a shuttle computer in October. He had a canon camera, a printer,
and a scanner connected to it. Two weeks after he received his computer, the computer
crashed and entered an eternal reboot loop. When tried to boot into safe mode, it
hung at Mup.sys.
He brought the computer to me, I tried to run recovery consule. Did not work. Couldn't
find the hard drive. Then I realized that he had a sata drive and the drivers need
to be installed separately from a floppy disk. Well, he did not have a floppy disk
on his computer. So I slipstreamed a new bootable XP disk with sata drivers. Well,
then it went through the loading files etc and stopped while examining the drive,
never gave the option to "repair". I tried to reset the bios, disable USB control
(his USB is hardwired), everything everyone had suggested. Nothing worked. Finally
I used partition magic to format the drive, partitioned the 80G HD into a 20G and
60 G partition and the installed the windows on the 20G partition.
Then I did a image of his system, and stored it on the 60G partition. Well, it worked
like a charm for two weeks and then same thing happened. I restored the operation
system from the image. It worked, then stopped working again after a couple of weeks.
Now I have restored the system 4 times and figured that it is getting ridiculous
to do this over and over. Plus I really want to see what is cuasing the memory dump.
So I decided to do something different.
1. I tried to do an image of his bad operation system so I can analyze it somewhere
else. Well, it gives the warning that the cached was not flushed on the NTFS system.
Then operation was aborted due to a sector error.
2. partition magic can not resize the partitions in anyway.
3. Bartpe can not access c drive.
4. partition image does not work.
5. checkdisk does not work.
all right, I am running out of ideas.
Then I read somewhere about KNOPPIX so I grabbed the iso and burned it onto a CD.
For the first time in a week, I was able to see all the file contents in his HD,
both partitions. I tried to go to the system recovery information folder and restore
the system setting using those files but did not have the permission. I guess I can
try to run samba server and use my laptop to grab all the files.
Anyhow, then I ran ntfsfix /dev/sda1. It successfully corrected the flag and some
other stuff. Then I tried to boot from the HD, chckdisk started automatically, found
a bounch of errors, failed to correct the file record segment but repaired the index,
then unexpected error, then restarted, then chckdisk, then restarted. I put in the
windows XP CD and the recovery console booted up but then hung while checking disk.
I think I am going back with grabbing the memory.dmp file and just restore the operation
system from the image.
What I suspected happened was the XP did not flush the cache correctly during hybrination
(my friend said that he always put the computer to hybrinate, which might be bad
with XP), then some sectors got corrupted. When it got really bad, then the system
just stopped functioning all together.
Any other suggestions? I am really getting tired of looking at this computer.
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 |  | re: Mup.sys? Hangs but not? Wha's happening? (kchang: Sun, Jan 23, 2005, 11:22 pm) |
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