Solution that is worth a try
Tuesday, February 1, 2005 at 7:58 am
Windows XP Annoyances Discussion Forum
Posted by Otto Lodewijk
(2 messages posted)
Here is how I solved the problem (it is a very cruel way, but at least it works):
- First start the setup. Your system will be busy for a while, but then nothing seems
to happen.
- Look in Task Manager (press CTRL-ALT-DEL ) for your SETUP.EXE to be running.
(Note: Because you will be shutting down processes, you will then know immediately
if you shut down the correct process.)
The next steps will be a bit tricky, and are at your own risk. (They worked perfectly
on ~10 computers to which I have done this)
- You need to disable Norton AntiVirus (I had v2001)
>> For your safety: Disable your Internet connection to prevent accidentally downloading
of viruses !!!
- Start Task Manager ( CTRL-ALT-DELETE)
- Shut down all possible other processes EXCEPT for:
- svchost.exe > IMPORTANT: contains the services
- vsmon.exe > ZoneAlarm, can't be shut down
- csrss.exe > not sure, but it is a system process
- lsass.exe > same as csrss.exe
- services.exe > also some kind of service monitor
- winlogon.exe > seems obvious...
- the setup program of course > seems also obvious!
- explorer.exe > responsible for your desktop
- some others which you can't shut down
The other processes should be disabled one by one. Look for processes that you recognise
(such as emule.exe or msnmsgr.exe) , it is obvious that these don't have to be disabled.
But be careful: if you shut down too much, your system may work incorrectly.
If you shut down some processes (Normally I have more than 70 running) you can also
notice your system will be running considerably faster!
Eventually this SHOULD work. If it works: finish your install first. After that,
whether you have installed sucessfully or not: REBOOT YOUR SYSTEM !!!
There are much processes that are responsible for the security of your system, and
rebooting activates those programs again.
Good luck, and if you any questions just send an email, but be aware that I don't
know every program, so maybe I don't know a solution.
Programs which I have installed using this method:
- Game "Star Wars: The Phantom Menace"
- The Seti@home client
- PsiWin 2.3.3 (for syncing a Psion Series 7 pocketpc)
- Just before I wrote this: Game "Starfleet Command Orion Pirates"
- and some more which I have forgotten.
(generally any program which uses the 16-bit or 32-bit "Setup Launcher" from InstallShield.
Everyone who has read this: Good Luck !!
---------
On Sunday, March 16, 2003 at 10:30 am, CrookedRain wrote:
>Try to shut down the sysdlg32.exe task (Ctrl+Alt+Del to open the Task Manager Window
>and look into the Process list).
>I had the same problem and now the installation runs fine. Be sure RPC locator is
>activated as well (Start->Control Panel->Admin.Tools->Services->right click on RPC
>locator->preferences->activate).
>If you find that shutting down sysdlg32.exe is not enough try to do the same thing
>with other tasks running under you user name.
>
>A.
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