I need spyware and virus removal tips
Monday, March 7, 2005 at 9:42 am Windows XP Annoyances Discussion Forum
Posted by Jacques
(38 messages posted)
Hey all!
I've been fixing computers as a freelance technician as a hobby for the last 5
years. Lately, however, I've been having a lot of trouble cleaning computers swamped
with virus and spyware activity. This is my current procedure to fight it:
1. I log in to safe mode with networking.
2. I run a virus scan at www.trendmicro.com. When this is not available, I use
the available antivurs software or recommend that they purchase PC-Cillin and use
that.
3. I run ad-aware and spybot off my pen drive and remove everything I can.
4. I go into the registry under HKEY_CURRENT_USER/SOFTWARE/MICROSOFT/WINDOWS/CURRENT
VERSION/RUN and remove anything suspicious. I then do the same with HKEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/WINDOWS/CURRENT
VERSION/ under anything with the word RUN in it. I also check out HKEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/Internet
Explorer/Plugins for anything suspicious.
5. I delete all temporary Internet Files, System Restore Cache and the recycle bin.
6. I go into add/remove programs and remove anything suspicious.
7. I check Internet Explorer to make sure the homepage has not been changed.
8. I check the start menu and desktop for suspicious shortcuts.
9. I run Windows Update and download all available updates.
10. I check win.ini and autoexec.bat for anythign suspicious
11. I check out the HOSTS file in the windows folder for anything suspicious.
What am I missing? The other day I removed 2,600 instances of spyware and fixed
136 files infected with viruses off a customer's computer when I did my repair run
and there wasn't even a noticable difference in the computer's performance.
Any suggestions at all are greatly appreciated.
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 | I need spyware and virus removal tips (Jacques: Mon, Mar 7, 2005, 9:42 am) |
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