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re: sound device error
Thursday, April 21, 2005 at 6:02 am
Windows XP Annoyances Discussion Forum
Posted by Ven (1 messages posted)


Hello to all,

I got much useful information from this topic, but none of them resolved my sound 
problem. I use Windows XP SP2 on an Asus V7V8X and a Creative SB Audigy. I also tried 
removing the SB card and enabling the built in VIA AC 97 without success.

Then I tried removing and adding back the Plug and Play Software Device Enumerator 
as you suggested without success.

Then I went further reinstalling some of the kernel sound drivers and that resolved 
the issue in my case so I describe my steps.

First I suggest everyone to create a System Restore point to have something to return 
in case of something goes wrong. You can boot XP to safe mode by pressing F8 at the 
beginning of the Windows startup and select Safe Mode if the system doesn’t start 
in normal mode and use System Restore there to go back to the working configuration.

Then try these steps only if the others mentioned here don’t help. I had everything 
ok in Device Manager and every driver was running that should, compared to an other 
working system, but the symptom was that there was no sound coming out from the sound 
card. Everything was OK in the Device Manager, but in the Sounds and Audio Devices 
Control Panel there was only the Voice recording option on the Voice tab, and the 
MIDI music playback (without the sound card being in the list) on the Audio tab active. 
The others like Voice playback, Sound playback, Sound recording and everything on 
the Volume tab was grayed out.

1. Create the restore point.

2. On the System Properties panel, Advanced tab, Environment Variables button, under 
the User variables click New and create a variable named devmgr_show_nonpresent_devices 
with the value of 1.

3. Open the Device Manager and select Show hidden devices from the View menu.

4. Under the Sound, video and game controllers group, find your sound card(s) and 
disable it/them (don’t need to uninstall).

5. Then uninstall the following devices:
- Microsoft Kernel Audio Splitter
- Microsoft Kernel System Audio Device
- Microsoft Kernel Wave Audio Mixer
- Microsoft WINMM WDM Audio Compatibility Driver

6. Select Scan for hardware changes from the Action menu. Now the system should redetect 
and reinstall the deleted devices automatically. You may get non signed driver warnings, 
click continue.

7. Enable the devices you disabled in step 4. You may need to restart the computer. 
The problem should be disappeared, you should be able to play sounds.

Good luck!

Ven




Written in response to:
re: sound device error (web: Sunday, February 13, 2005 at 12:00 pm)

Responses to this message:
*re: sound device error (ryan: Monday, May 2, 2005 at 9:16 pm)
*re: sound device error (loza: Friday, May 20, 2005 at 4:04 am)
*re: sound device error (Marian: Saturday, September 3, 2005 at 7:39 pm)
*re: sound device error (Alex: Saturday, December 24, 2005 at 3:42 am)
*re: sound device error (John Thomas: Sunday, February 26, 2006 at 6:39 pm)
*re: sound device error (tom: Tuesday, June 6, 2006 at 7:41 pm)
*re: sound device error (Heinz: Monday, August 14, 2006 at 4:48 am)
*re: sound device error (Niciphoros: Sunday, February 11, 2007 at 10:12 am)
*re: sound device error (kmfsm: Friday, September 7, 2007 at 12:49 pm)
*re: sound device error (daniel: Saturday, March 21, 2009 at 2:10 pm)

All messages in this thread [show all]
-sound device error (tonyb: Fri, Oct 17, 2003, 2:50 pm)
-re: sound device error (Mike: Sat, Oct 18, 2003, 10:04 am)
-re: sound device error (Gwee Lin Lin: Sun, Nov 30, 2003, 2:52 am)
-re: sound device error (Tony Marques: Sat, Dec 6, 2003, 3:31 pm)
*re: sound device error (tushar: Sun, Dec 28, 2003, 4:24 am)
-re: sound device error (Tony Marques: Tue, Jan 6, 2004, 2:59 pm)
*re: sound device error (don: Tue, Apr 27, 2004, 12:50 am)
-re: sound device error (Lauren: Mon, Apr 18, 2005, 5:22 am)
*re: sound device error (BDKoster: Mon, Apr 18, 2005, 7:17 pm)
*re: sound device error (mindy: Sun, Feb 19, 2006, 4:59 pm)
-re: sound device error (Quinn: Wed, Mar 15, 2006, 5:17 pm)
-re: sound device error (Wade smith: Wed, Mar 22, 2006, 9:10 am)
-re: sound device error (WINMM WDM Audio Compatibility Driver code 38) (RichieP: Sat, Mar 25, 2006, 11:15 am)
*re: sound device error (WINMM WDM Audio Compatibility Driver code 38) (steven: Mon, Apr 17, 2006, 5:28 am)
-re: sound device error (Gigaman: Sat, May 29, 2004, 1:09 am)
-re: sound device error (ABC123: Sat, Jun 5, 2004, 12:15 am)
-re: sound device error (Andrew: Sun, Jun 13, 2004, 10:58 pm)
-re: sound device error (pitshing: Wed, Jun 16, 2004, 8:04 pm)
-re: sound device error (Jonathan: Tue, Jun 22, 2004, 12:20 pm)
*re: sound device error (Knowenough2bdangerous: Mon, Jun 28, 2004, 9:13 am)
-re: sound device error (Aaron: Sun, Nov 21, 2004, 12:18 am)
-re: sound device error (Mr. Stress: Sat, Nov 27, 2004, 6:27 am)
-re: sound device error (Mr. Stress: Sat, Nov 27, 2004, 7:11 am)
*re: sound device error (mrbisco: Sun, Nov 28, 2004, 8:33 am)
-re: sound device error -- READ THIS HERE (Tony Marques: Mon, Nov 29, 2004, 11:34 am)
*re: sound device error -- READ THIS TOO (blausand: Mon, Nov 29, 2004, 3:23 pm)
-wow it works (Wascomat: Mon, Nov 29, 2004, 11:24 pm)
-re: wow it works (Ben: Thu, Dec 16, 2004, 7:12 am)
-re: wow it works (Michael: Wed, Aug 9, 2006, 2:41 am)
*re: wow it works (James Saklas: Thu, Oct 5, 2006, 5:51 pm)
*re: wow it works (Steve: Sat, Dec 23, 2006, 12:53 pm)
-re: sound device error -- But my enumerator is present??? (Bill: Sat, Dec 11, 2004, 10:26 am)
*re: sound device error -- But my enumerator is present??? (Tony Marques: Mon, Dec 13, 2004, 2:17 am)
-re: sound device error -- READ THIS HERE (Dave Segal: Sun, Dec 12, 2004, 10:15 pm)
-re: sound device error -- READ THIS HERE (Tony Marques: Mon, Dec 13, 2004, 2:21 am)
*re: sound device error -- READ THIS HERE (Dave Segal: Mon, Dec 13, 2004, 10:12 am)
-re: sound device error -- READ THIS HERE (leigh: Thu, Dec 30, 2004, 7:14 pm)
*re: sound device error -- READ THIS HERE (daks001: Fri, Dec 31, 2004, 12:23 am)
-re: sound device error -- READ THIS HERE (Reflex: Sat, Feb 5, 2005, 5:38 pm)
-re: sound device error -- READ THIS HERE (ThanksMan: Sat, Feb 5, 2005, 10:38 pm)
*re: sound device error -- READ THIS HERE (HunTOR: Thu, Feb 10, 2005, 7:51 pm)
*re: sound device error -- READ THIS HERE (Carleton: Tue, Apr 5, 2005, 5:09 pm)
*re: sound device error (Mike Ledingham: Fri, Feb 4, 2005, 11:27 pm)
*re: sound device error (Shahmir Noorani: Sat, May 28, 2005, 8:20 pm)
*re: sound device error (Mark Brown: Thu, Aug 10, 2006, 10:24 am)
*re: sound device error (ML: Sat, Dec 1, 2007, 1:50 pm)
-re: sound device error (Cyris: Fri, Dec 25, 2009, 3:58 pm)
-re: sound device error (dreidrei: Wed, Dec 30, 2009, 12:11 am)
*re: sound device error (Adam Bradley: Wed, Dec 30, 2009, 12:25 am)
-It works!!! (osnat: Fri, Dec 12, 2003, 1:27 pm)
-re: It works!!! (Gwee Lin Lin: Sat, Dec 13, 2003, 3:40 am)
-Still no luck... (qwik: Sun, Dec 14, 2003, 6:39 pm)
-re: Still no luck... (Gwee Lin Lin: Mon, Dec 15, 2003, 12:22 am)
-re: Still no luck... (qwik: Mon, Dec 15, 2003, 7:26 pm)
*re: Still no luck... (Gwee Lin Lin: Wed, Dec 17, 2003, 6:27 am)
-re: It works!!! (AphexTwin: Thu, Oct 26, 2006, 2:21 pm)
-re: It works!!! (Ucho: Mon, Dec 18, 2006, 9:00 am)
*re: It works!!! (Mac: Wed, Dec 20, 2006, 10:27 pm)
-re: It works!!! (Andy Yelland: Sun, Dec 28, 2003, 1:31 pm)
-re: It works!!! (rob.j: Tue, Jan 6, 2004, 11:53 am)
-re: It works!!! (Tony Marques: Tue, Jan 6, 2004, 3:01 pm)
-re: It works!!! (charles Parisod: Fri, Jan 9, 2004, 10:45 pm)
-hm (ryan: Sat, Jan 24, 2004, 5:59 am)
-re: hm (n1yso: Fri, Mar 19, 2004, 11:15 pm)
*re: hm (jozzer: Sun, Mar 28, 2004, 11:17 am)
*Thanks!!!! ;-) (Steve: Fri, Apr 23, 2004, 8:47 am)
*re: It works!!! (kevin: Mon, Feb 16, 2004, 3:53 pm)
*re: It works!!! (Plex Pro: Tue, Jul 13, 2004, 11:03 am)
-re: It works!!! (José Palma: Sat, Aug 21, 2004, 7:01 am)
*re: It works!!! (Z_sta: Thu, Aug 26, 2004, 10:51 pm)
*re: It works!!! (Max Albanese: Thu, Oct 14, 2004, 10:04 am)
*re: It works!!! (Jouni Lappalainen: Sun, Oct 24, 2004, 1:54 pm)
-re: It works!!! (Steve Murrell: Thu, Dec 30, 2004, 3:24 pm)
-re: It works!!! (titusone: Wed, Apr 20, 2005, 9:56 am)
*re: It works!!! (titusone: Wed, Apr 20, 2005, 10:24 am)
*re: It works!!! (tondi: Sat, Feb 18, 2006, 6:12 am)
-re: It works!!! (Fernando Bernardes: Sun, Mar 5, 2006, 8:22 pm)
-re: It works!!! (Palmer taskerud: Tue, Mar 14, 2006, 8:58 am)
-sound card (romela: Sat, Apr 22, 2006, 4:20 am)
-re: sound card (hiram: Wed, May 10, 2006, 10:34 am)
*re: sound card (Gem: Tue, May 23, 2006, 3:24 am)
-re: It works!!! but for more (thanks as well) (Boyo Rolo: Sat, Sep 2, 2006, 8:55 pm)
-re: It works!!! but for more (thanks as well) (latzo: Tue, Sep 19, 2006, 8:56 pm)
*re: It works!!! but for more (thanks as well) (Ego!: Tue, Oct 3, 2006, 2:06 pm)
-re: It works!!! but for more (thanks as well) (Eugene: Sun, Oct 8, 2006, 8:04 am)
-re: reinstallation (zaengi: Wed, Oct 11, 2006, 12:03 am)
*Done it all and still quiet... (PlackSlayer: Fri, Oct 13, 2006, 6:48 pm)
*re: It works!!! but for more (thanks as well) (boddingtonthedog: Wed, Feb 28, 2007, 4:54 pm)
*no plug and play enumerator in my list (sapgreen: Thu, Aug 5, 2010, 11:16 am)
*re: It works!!! (Joe: Thu, Feb 3, 2011, 2:04 am)
-re: It works!!! (Donald Lugo: Thu, Jul 13, 2006, 2:53 pm)
*Really, really DOES work!!! :-) (Sharon: Mon, Jul 24, 2006, 1:27 pm)
-re: sound device error (Van: Wed, Feb 4, 2004, 7:55 am)
*re: sound device error (blublu: Wed, Feb 25, 2004, 4:55 am)
-re: sound device error (keklin: Mon, Mar 1, 2004, 5:37 am)
-re: sound device error (Online: Tue, Mar 16, 2004, 3:46 am)
*re: sound device error (jozzer: Wed, Mar 31, 2004, 12:05 pm)
-re: sound device error (Todd: Tue, Nov 2, 2004, 9:30 pm)
*re: sound device error (Bill: Sun, Nov 28, 2004, 4:28 pm)
-re: sound device error (Michelle Y: Sun, Feb 27, 2005, 5:52 am)
*re: sound device error (Jon: Sat, Mar 19, 2005, 4:31 am)
*re: sound device error (jan: Sat, Oct 29, 2005, 5:38 pm)
*re: sound device error (Tony: Sat, Sep 2, 2006, 8:54 pm)
-re: sound device error (randy: Sun, Dec 16, 2007, 9:24 pm)
*re: sound device error (adam: Sun, Jan 6, 2008, 10:31 am)
*re: sound device error (Vannessa: Fri, Feb 1, 2008, 9:53 pm)
-re: sound device error (mike: Wed, Oct 20, 2004, 7:49 am)
*re: sound device error (Modi: Wed, Jul 6, 2005, 12:08 pm)
*[OT] Who solves the hard ones... (blausand: Tue, Nov 2, 2004, 8:21 pm)
-re: sound device error (Ina Maia: Mon, Dec 20, 2004, 6:55 am)
*re: sound device error (GT-Force: Tue, Dec 28, 2004, 9:33 am)
*re: sound device error (dennis: Mon, Jan 29, 2007, 11:38 am)
*re: sound device error (Paul: Tue, Feb 1, 2005, 11:08 am)
-re: sound device error (michael: Sat, Feb 12, 2005, 10:33 am)
-re: sound device error (web: Sun, Feb 13, 2005, 12:00 pm)
-re: sound device error (Ven: Thu, Apr 21, 2005, 6:02 am)
*re: sound device error (ryan: Mon, May 2, 2005, 9:16 pm)
*re: sound device error (loza: Fri, May 20, 2005, 4:04 am)
-re: sound device error (Marian: Sat, Sep 3, 2005, 7:39 pm)
*re: sound device error (lilxandy: Mon, Sep 5, 2005, 9:31 am)
*re: sound device error (Marian: Fri, Sep 9, 2005, 1:30 pm)
-re: sound device error (Alex: Sat, Dec 24, 2005, 3:42 am)
*re: sound device error (daneil: Mon, Dec 26, 2005, 5:25 am)
-re: sound device error (Marian: Mon, Jan 9, 2006, 3:42 pm)
-re: sound device error (MOW: Mon, Jan 16, 2006, 8:51 am)
*re: sound device error (Lou: Sat, Feb 18, 2006, 9:20 pm)
*re: sound device error (John Thomas: Sun, Feb 26, 2006, 6:39 pm)
*re: sound device error (tom: Tue, Jun 6, 2006, 7:41 pm)
*re: sound device error (Heinz: Mon, Aug 14, 2006, 4:48 am)
-re: sound device error (Niciphoros: Sun, Feb 11, 2007, 10:12 am)
-re: sound device error (jwm: Tue, Mar 6, 2007, 4:54 am)
-re: sound device error (aaron: Tue, Mar 20, 2007, 1:58 pm)
*re: sound device error (jwm: Wed, Mar 21, 2007, 4:11 am)
-re: sound device error (Thomas: Wed, Mar 28, 2007, 11:06 pm)
-re: sound device error (Jeffie Jeff: Thu, Apr 26, 2007, 11:19 pm)
-re: sound device error (Steve W: Wed, May 2, 2007, 5:54 am)
*re: sound device error (JD: Fri, May 4, 2007, 8:25 am)
-re: sound device error (kmfsm: Fri, Sep 7, 2007, 12:49 pm)
*re: sound device error (makisig101: Wed, Mar 12, 2008, 2:25 pm)
*re: sound device error (daniel: Sat, Mar 21, 2009, 2:10 pm)
*re: sound device error (Bob Clark: Wed, Jul 11, 2007, 10:26 am)
-re: sound device error (will: Fri, Sep 9, 2005, 11:30 pm)
-Please Help!! (Lara: Thu, Oct 6, 2005, 9:11 am)
-re: Please Help!! (Mike: Fri, Oct 21, 2005, 11:41 am)
*re: Please Help!! (tam: Thu, Feb 3, 2011, 3:50 am)
-re: sound device error (dadadada: Thu, Feb 23, 2006, 3:05 am)
*re: sound device error (Roger: Sun, Feb 26, 2006, 6:11 am)
*re: sound device error (trent: Mon, Feb 27, 2006, 8:08 pm)
*re: sound device error (berde: Sat, Sep 18, 2004, 11:38 am)
-re: sound device error (nathan: Sun, Jan 9, 2005, 5:57 pm)
*re: sound device error (Paul: Sat, Jan 15, 2005, 7:56 pm)
-re: sound device error (King: Tue, Jan 18, 2005, 4:55 am)
-re: sound device error (King: Tue, Jan 18, 2005, 5:44 am)
*re: sound device error (Tong Narak: Sat, Jan 22, 2005, 7:07 am)
-re: sound device error (X: Mon, Jan 24, 2005, 9:33 am)
-re: sound device error (King: Wed, Jan 26, 2005, 3:33 pm)
*re: sound device error (mstbone67a: Thu, Jan 27, 2005, 7:33 pm)
-re: sound device error (thekman82: Tue, Feb 15, 2005, 2:45 am)
-re: sound device error (Andy B: Fri, Feb 18, 2005, 11:00 am)
*Nvidia Nforce Audio (irresson: Fri, Feb 25, 2005, 12:12 am)
*re: sound device error (Joe: Sat, Mar 26, 2005, 4:45 pm)
*re: sound device error (JeremyI: Fri, Feb 23, 2007, 8:46 am)
-re: sound device error (Agron: Wed, May 23, 2007, 1:43 am)
-re: sound device error (fahn: Sat, May 26, 2007, 4:10 pm)
*re: sound device error (Andrea Carr: Fri, Jun 1, 2007, 4:26 pm)
-re: sound device error (Dave Krieg: Sat, Sep 8, 2007, 11:43 am)
-same problem, half fixed...:-| (pavilion5300: Tue, Oct 16, 2007, 1:42 pm)
*re: same problem, half fixed...:-| (Dave Krieg: Tue, Oct 16, 2007, 3:35 pm)
-re: sound device error (Mutton: Sat, Mar 1, 2008, 11:39 am)
*re: sound device error (OrigamiUK: Wed, May 21, 2008, 4:21 am)
*you are the KING!! (pradeep: Tue, Aug 25, 2009, 2:20 pm)
*re: sound device error (MikeInFL: Sat, May 29, 2010, 11:48 am)
-re: sound device error (Heather: Tue, Jul 26, 2005, 9:30 pm)
*re: sound device error (Todd Hutsell: Fri, Sep 2, 2005, 11:00 am)
*re: sound device error (Neroon: Sun, Jan 16, 2011, 12:20 pm)
-re: sound device error (Yvonne: Sun, Apr 24, 2005, 4:02 pm)
*re: sound device error (Will: Thu, Apr 28, 2005, 5:56 am)
-re: sound device error (Zachary D Hughes: Thu, Mar 23, 2006, 8:17 pm)
*Antique threads, why keep on recycling so long? (Kiwi: Thu, Mar 23, 2006, 9:32 pm)
-re: sound device error (Sarah: Thu, Jul 27, 2006, 11:19 am)
*re: sound device error (Rich Kurtz: Thu, Jul 27, 2006, 12:04 pm)
-re: sound device error (Jeff Furr: Wed, Aug 1, 2007, 11:08 am)
*re: sound device error (Rich Kurtz: Wed, Aug 1, 2007, 11:29 am)
-suggestion: Use a detailed subject - Cleanup forum (phil: Wed, Oct 24, 2007, 10:40 am)
*re: suggestion: Use a detailed subject - Cleanup forum (RB: Fri, Nov 30, 2007, 3:02 pm)
*re: sound device error (Annie Van Horne: Sun, Jan 13, 2008, 2:00 pm)
*re: sound device error (E. Hammer: Sun, Sep 14, 2008, 8:18 am)
-re: sound device error (Eugene Hazell: Thu, Mar 12, 2009, 7:59 pm)
*re: sound device error (MartinM: Fri, Mar 13, 2009, 3:47 am)
-re: sound device error code10 (istvan: Sat, Nov 26, 2011, 6:49 am)
*re: sound device error code10 (MartinM: Sat, Nov 26, 2011, 10:28 am)
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