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re: Please Help Me Re format my computer
Friday, May 6, 2005 at 4:42 am
Windows XP Annoyances Discussion Forum
Posted by Ronda
(8 messages posted)
I want to re format it due to a Kernel 32 error I am getting and I have had people
tell me I will have to do this to get it back. I have tried putting in the xp disc
and typing in sfl/scannow and it says it cannot be found.
On Thursday, May 5, 2005 at 11:17 pm, Dan Sarandrea, MCSE wrote:
>If you go to Chapter 12, page 182, of the user guide linked below, there are step
>by step instructions on what to do.
>
>Gateway
510
>series User Guide
>
>Basically, you go Red -> Blue -> Red -> Yellow.
>
>The Gateway Restoration process repartitions and reformats the hard disk on the
computer,
>so that means ALL data is destroyed. If there is anything on the computer that
you
>want to be saved, you have to somehow get it off the computer. You can copy it
to
>flash drives, copy it to CD-Rs using your CD burning program, copy it to an external
>hard drive, or copy it to another computer over a network if you have a home or
small
>office network set up. Things you might want to save include email, your address
>book, favorites/bookmarks, any letters or documents you may have written, financial
>information from Money or Quicken or other home finance program, pictures, music,
>passwords to web sites, etc.
>
>If you added any hardware to your computer since you've owned it, it would be best
>to take that hardware out until the restoration process is complete, then reinstall
>each new hardware item by itself.
>
>Same with software.
>
>Before you start the restoration process, unplug your computer from however it connects
>to the internet.
>
>After the restoration process is done, DO NOT connect to the internet until you
have
>installed and properly configured an antivirus program and a personal firewall program.
>
>The first thing you should do on the internet after the restoration process is to
>update your protection programs, meaning your antivirus and your firewall.
>
>The second thing you should do is go to windows updates to fully update your computer.
> According to Gateway support, if Windows Update presents SP2 to you as an update,
>your Gateway computer is qualified to install it and no special action or preparation
>is required.
>
>After all of your Windows updates are installed, you should visit download.com and
>download and install these protection programs:
>1. Ad-aware SE Personal v1.05
>2. SpyBot S&D v1.3
>3. Spyware Blaster v3.3
>
>Then go to microsoft.com and download MS Antispyware.
>
>Post back with any questions.
>
>Can you explain why you want to reformat your computer?
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 |  |  | re: Please Help Me Re format my computer (Ronda: Fri, May 6, 2005, 4:42 am) |
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