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re: Spyware problems
Friday, May 27, 2005 at 1:56 pm
Windows XP Annoyances Discussion Forum
Posted by MrCharlie (4472 messages posted)



Like I said it's going to take several steps to nail this hijacker.

Try this in regular mode

 Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click 
the Image Name column header to alphabetically sort the processes => Scroll through 
the list and look for:

windn32.exe

If you find the files, click on them, and then click End Process => Exit the Task 
Manager.


 CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all 
the following, then click "Fix Checked"

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mrtqm.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mrtqm.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\mrtqm.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mrtqm.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mrtqm.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\mrtqm.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {172A767E-22AD-09EE-8C96-720970A7FA45} - C:\WINDOWS\system32\crqw32.dll
O2 - BHO: Class - {CAEBAB9D-5B6A-D04D-3DF1-1992B30E11BB} - C:\WINDOWS\system32\appnh.dll
O2 - BHO: Class - {FCBEFCA2-4337-C522-B757-2FED10040650} - C:\WINDOWS\apivy.dll
O2 - BHO: Class - {FF5B4CBC-CE93-4290-8860-69D7C23478BE} - C:\WINDOWS\system32\mfcue32.dll
O4 - HKLM\..\RunOnce: [mfcta.exe] C:\WINDOWS\mfcta.exe
O4 - HKLM\..\RunOnce: [ietk.exe] C:\WINDOWS\system32\ietk.exe
O4 - HKLM\..\RunOnce: [ipib.exe] C:\WINDOWS\ipib.exe
O4 - HKLM\..\RunOnce: [d3rt.exe] C:\WINDOWS\d3rt.exe
O4 - HKLM\..\RunOnce: [apihv.exe] C:\WINDOWS\apihv.exe
O4 - HKLM\..\RunOnce: [netgv.exe] C:\WINDOWS\netgv.exe
O4 - HKLM\..\RunOnce: [mssb32.exe] C:\WINDOWS\system32\mssb32.exe
O4 - HKLM\..\RunOnce: [winbs32.exe] C:\WINDOWS\winbs32.exe
O4 - HKLM\..\RunOnce: [ntjy.exe] C:\WINDOWS\system32\ntjy.exe
O4 - HKLM\..\RunOnce: [netzn.exe] C:\WINDOWS\system32\netzn.exe
O4 - HKLM\..\RunOnce: [sdkep.exe] C:\WINDOWS\sdkep.exe
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner
- C:\WINDOWS\system32\d3rl32.exe"  /s (file missing)


 Delete the following files if present:

C:\WINDOWS\system32\windn32.exe<----Typical 
C:\WINDOWS\system32\crqw32.dll
 C:\WINDOWS\system32\appnh.dll
 C:\WINDOWS\system32\mfcue32.dll
C:\WINDOWS\system32\ietk.exe
 C:\WINDOWS\system32\mssb32.exe
C:\WINDOWS\system32\ntjy.exe
 C:\WINDOWS\system32\netzn.exe
C:\WINDOWS\system32\d3rl32.exe
C:\WINDOWS\mrtqm.dll
C:\WINDOWS\apivy.dll
C:\WINDOWS\mfcta.exe
 C:\WINDOWS\ipib.exe
 C:\WINDOWS\d3rt.exe
C:\WINDOWS\apihv.exe
C:\WINDOWS\netgv.exe
 C:\WINDOWS\sdkep.exe
C:\WINDOWS\winbs32.exe

 (and any other files with the same name that end in .dll, .exe or .dat, you may 
find them right next to each other, example - appsw.exe,  appsw.dll,  appsw.dat)

If you get an error when deleting a file. Right click on the file and check to see 
if the read only attribute is checked. if it is uncheck it and try again.


 Run AboutBuster . This will scan your computer for the bad files and delete them. 
It will ask to scan the system again, let it. Save the report (copy and paste into 
notepad or wordpad and save as a .txt file) and post a copy back here when you are 
done with all the steps.

 Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.

 Reboot  and post a fresh HJT log back here and lets see how we did,  MrC 










Written in response to:
re: Spyware problems (Vincent: Friday, May 27, 2005 at 1:19 pm)

Responses to this message:
*re: Spyware problems (Vincent: Friday, May 27, 2005 at 2:51 pm)

All messages in this thread [show all]
-Spyware problems (Vincent: Fri, May 27, 2005, 10:39 am)
*re: Spyware problems (David: Fri, May 27, 2005, 10:56 am)
-re: Spyware problems (MrCharlie: Fri, May 27, 2005, 11:06 am)
-re: Spyware problems (Vincent: Fri, May 27, 2005, 11:22 am)
-re: Spyware problems (MrCharlie: Fri, May 27, 2005, 11:49 am)
-re: Spyware problems (Vincent: Fri, May 27, 2005, 1:19 pm)
-re: Spyware problems (MrCharlie: Fri, May 27, 2005, 1:56 pm)
-re: Spyware problems (Vincent: Fri, May 27, 2005, 2:51 pm)
-re: Spyware problems (MrCharlie: Fri, May 27, 2005, 3:10 pm)
-re: Spyware problems (Vincent: Fri, May 27, 2005, 3:31 pm)
-re: Spyware problems (MrCharlie: Fri, May 27, 2005, 3:59 pm)
-re: Spyware problems (Vincent: Fri, May 27, 2005, 4:18 pm)
-re: Spyware problems (MrCharlie: Fri, May 27, 2005, 4:43 pm)
-re: Spyware problems (Vincent: Fri, May 27, 2005, 4:53 pm)
*re: Spyware problems (MrCharlie: Fri, May 27, 2005, 5:41 pm)
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