re: frozen start menu and icons
Monday, October 24, 2005 at 9:45 am
Windows XP Annoyances Discussion Forum
Posted by Darko
(13 messages posted)
I have the same problem and it all started yesterday. I spent several hours trying
to fix the problem but could not do a lot.
My Windows XP also starts and then there is no way I can start any programs (tried
to click on them, tried to use a keyboard, tried to browse in Windows Task Manager).
Safe Mode - the same problem. No program is accessible. I cannot even go to Control
Panel to try to fix the problem.
My plan is to copy some important files from C drive onto D drive by using Safe Mode
with Command Prompt option (DOS) and then format C drive. I do not know what else
to do.
Unfortunately I also could not open Internet Explorer to go to MicroTrend web site
(which is a good free on-line anti-virus scan) and eventually solve the problem there
(if this is indeed a virus problem). I have talked to some friends and they all
say it is probably a virus and the best option is to format C drive.
If someone knows better way to solve this problem, please, help. Thanks.
Darko
On Monday, October 24, 2005 at 7:56 am, Diane wrote:
>I hope someone can help me :(
>I had been having problems with a stwoyle trojan - it kept coming up in my virus
>scan pop up. I tried everything to get rid of it but it never left.
>
>Now my computer is frozen - It boots up, I can log in to all accounts but when windows
>xp (home) desktop comes up, I cannot click anything. The icons and start menu are
>frozen. The only thing that seems to work is task manager, but I cannot browse
>to find a program to start. This happens under all users and Safe mode does the
>same thing. Is there any hope or do I need to reformat?
>
>Thanks for you help!
- Written in response to:
- frozen start menu and icons (Diane: Monday, October 24, 2005 at 7:56 am)
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