re: frozen start menu and icons
Tuesday, October 25, 2005 at 11:19 am
Windows XP Annoyances Discussion Forum
Posted by jcw
(5124 messages posted)
Further to my earlier post today at 10:12 am, and in reply to your 10:30 am post:
-- Where on your HD is that "C:\WINNT\Q50502281_disk.dll" ? Do you have a WINNT
directory? If so, what else is in it? You get the access denied message when you
try to delete it via the safe mode CP window?
-- Also check in your registry editor, and in the following folders, for the
files listed below or any variant thereof:
Folders: Windows, Windows\system, Windows\system32, Program Files\Windows NT
Files:
TROJ_DLOADER.AHD
TROJ_SMALL.ATP
Win32.DlStwoyle.G
Project1.dll
Q178937.DLL
Q50502281.dll
Q50502281_disk.dll
Win32/SillyDl.14336.Dll
Win32/SillyDL.69632!DLL
Stwoyle {any variant}
These file-names came from the Trend Micro website, and are to be viewed as bad
and to be deleted, but if in doubt, post back with what you find.
As to your last question, I believe that Symantec's Norton AV CD could be placed
in the CD drive and run to clean vires (useful e.g. when boot sector was dirty and
Windows wouldn't boot). Don't know if it would work here - might. Don't know if
any other AV vendors' CDs would similarly work here - you would need to investigate.
If cost not a big factor and can't solve problem otherwise, may be another alternative
to the "copy data - clean reinstall WXP & programs" alternative if the CD were up-to-date
enough to detect and delete whatever malicious critter(s) you have. That's part
of the problem: we're not sure what all you have, because the freezing problem
you and Diane are having is the first I'm seeing as a result of the "Stwoyle" infection.
On the other hand, if such a CD could clean at least enough to "unlock" your system,
you would be able to pursue other cleaning procedures off and on line in a Windows
environment. Symantec discovered "Stwoyle" June 15, 2005; see:
--> http://securityresponse.symantec.com/avcenter/venc/data/trojan.stwoyle.html
so I am less than optimistic that a CD would yet be updated to include it.
I have come across a purported fix for "Stwoyle" available on the net. You would
need to download it from the net, copy it onto removable media (e.g. a diskette),
copy it onto your machine, and then run it. I was hoping that we could get your
system unfrozen first as it would be easier to do that in Windows, but your system
re-froze before I got back to you today. I can't vouch for this fix, as I've never
had to use it.
On Tuesday, October 25, 2005 at 10:30 am, Darko wrote:
>Hi JCW,
>
>I'll try to do everything as you said in your message posted at 10:12 am on October
>25, 2005 when I come home today.
>
>Answers to some of your questions:
>
>Daily Weather Forecast folder is deleted through CP and is gone from my computer.
>It is not currently under Program Files.
>
>Yes, I can access that file C:\WINNT\Q50502281_disk.dll through CP but I can't delete
>it. The access is denied.
>
>I hope I will be able to unfreeze my icons and start menu today. I will post tomorrow
>what happened.
>
>JWC, do you know if there is any software (anti-virus scan and spyware) that I could
>buy, run CD and try to fix everything that way? Thanks for all your help.
>
>Darko
>
>
>
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