re: Blue screen
Wednesday, October 26, 2005 at 2:10 pm
Windows XP Annoyances Discussion Forum
Posted by jcw
(5124 messages posted)
That blue screen with writing all over it is the infamous "blue screen of death"
denoting a "stop error" or "system failure" that can be due to many things, but usually
problems with hardware or drivers or an interaction of hardware and software. Without
knowing what the text is on the screen though, it's hard to say what the precise
problem is, much less the fix.
Can the laptop boot into safe mode? If yes, do
so, and then follow these steps to keep the computer from automatically restarting
upon a system failure:
Control Panel --> System --> Advanced --> Startup and Recovery --> Settings
--> uncheck "Automatically restart" --> Click OK (twice)
When the computer does show the blue screen, get all available information, including
the stop error name and number (an 8-digit hexadecimal stop error code number such
as 0x0000000A or 0x00000050, followed by four other 8-digit hexadecimal numbers in
parentheses).
On Wednesday, October 26, 2005 at 1:22 pm, Matt Jones wrote:
>Hi, my boss has a laptop that has stopped working. When it starts up the windows
>logo apears for a few seconds then a blue screen with lots of writing on it apears
>for 1 second, to quick to read it then it re-starts again over and over. Does this
>mean his hard drive has gone or is it something to do with the boot files? I tried
>to get to the command prompt but all that was available was 'Start in safe mode
and
>comand prompt' or something like that. I wanted to run scan disk. How do I get the
>command prompt in wxp home. My next question is if I bought a 2.5" caddy for a laptop
>drive can I usb it into my pc to retreive the data?
>
>Thanks.
>Matt.
- Written in response to:
- Blue screen (Matt Jones: Wednesday, October 26, 2005 at 1:22 pm)
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