re: Windows doesn't recognize sound card enabled in BIOS (was Windows reports ''no audio device'')
Monday, December 19, 2005 at 12:33 pm
Windows XP Annoyances Discussion Forum
Posted by Jake
(713 messages posted)
Not that I'm defending MS Techs or any such thing but sometimes it is really hard
to fix a "box" without it being right in front of me. I can go back and forth all
day on a board or the phone and not be able to fix something that I can fix as soon
as it is sitting in front of me.
Jake
Your mileage may vary
On Monday, December 19, 2005 at 9:35 am, Penne wrote:
>I recently read a tip that folks won't follow the branches of an old thread very
>far to find a current response, so thought perhaps it was better to start a new/follow-up
>discussion as the original has been going since 2002 and seems rather abandoned
now.
> I've referenced the old title, but updated the Subject line to reflect my still
>unresolved problem.
>
>After a drive-by auto update, our laptop audio was repaired with a System Restore
>(no missing Plug and Play Software Device Enumerator involved,) then we moved on
>to fix a brand new custom-built w/onboard sound -- it now has a PnP (Swenum) and
>audio thanks to the words of wisdom in the previous thread, but is still locking
>up every fifteen minutes after an XP repair following uninstallation of SP2 (which
>immediately preceded the loss of audio and annihilation of the PnP.)
>
>Yet another victim of auto-updates (second custom-built system running SP1 - three
>years old/onboard sound) is waiting in the wings for a fix:
>
>Driver install directly from the VIA site indicates the sound card isn't enabled
>in the BIOS, although it is and has been for over two years. Only the MS Kernel
>System Audio Device is working -- the other three essential components (according
>to the NAD thread) are grayed out. That includes MS Kernel Audio Splitter/Wave
Audio
>Mixer and WINMM WDM Audio Compatibility Driver. I've uninstalled them, but they
>disappear never to resurface again until I uninstall/reinstall the AC'97.
>
>When the third machine went down, I called MicroSoft and was actually granted free
>sessions with the techs. They agreed that it was obviously an update glitch, but
>had no record of it, even though someone in the other thread mentioned the fact
that
>MS hadn't been able to affect either a prevention or a cure. Two techs and many,
>many hours later, I personally fixed the audio problems on two separate machines
>using the advice in the original NAD thread; the techs at MS seem to have given
up
>on the third system (even though I gave 'em a link to Annoyances.org!) If MS can't
>reconcile its own in-house-activated problems, then I suppose it's up to Obi-wan
>to help me because right now, he's my only hope.
>
>Until later, Amigos...
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