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re: Wirless networking...w/linksys products and XP
Monday, January 2, 2006 at 2:19 pm Windows XP Annoyances Discussion Forum
Posted by Howard in Jersey
(1 messages posted)
I've just gone through the loop with a similar problem. I am running a Linksys PCI
network adaptor (WMP11v4) and Linksys Broadband router (BeFW11S4). My network connection
kept dropping. Sometimes it would be up for 15 mins sometimes just 2. I upgraded
to latest drivers and firmware but no result. It was clear that the linksys utility
and windows were slugging it out as when one was disabled the other ran better...
i'll leave out the details for now. I EVENTUALLY got a response from linksys (pasted
below) which is summarised as:
"uninstall our driver because Windows XP has its own."
Well not exactly...
of course uninstalling the WMP11 driver caused the adaptor to disappear, and I had
no network to run windows update to get a new one. So I clicked on the device in
device manager and chose "update driver". I chose the option to manually install
from a specific location. I then pointed it at the folder containing the latest WMP11
driver. It found it OK. I had to manually add the WEP key, SSID and change the channel
(Linksys defaults to 6, Windows had it as 11) under the "configure" optioin for the
network connection.
I hope this helps others who are stumbling across the discussion fora like I did,
looking for answers!
Linksys support quoted text:
-----------------------------------------------------
Dear Valued Linksys Customer,
Thank you for contacting Linksys Technical Support.
We appreciate your time to email us regarding this matter and please accept our apology
for the inconvenience you have experienced.
The Windows XP does not require running the WLAN utility because it has a built in
Wireless Zero Configuration Utility. You may remove the WLAN manually by following
the steps below then follow the Wireless Card installation.
Go to Start > Programs or All Programs >”Wireless-G…”, “Instant wireless- G” > Click
“Uninstall WLAN Configuration Utility” or “Uninstall Configuration Utility”.
The Windows XP system will automatically prompt you for a login in box to enter the
network key and if you use a WLAN utility for the wireless connection then you need
to manually set the security key on the profile tab.
Make sure the wireless connection on the computer was enabled and the wireless card
has the same router wireless settings to communicate with the same network.
You may also try the following steps to further isolate the problem:
1. Disable any firewall or anti-virus application installed on the computer.
2. In XP, deselect IEEE 802.1x option (in adapter properties).
3. Remove any existing profile (in WLAN Monitor) or remove all Preferred Networks
(in XP Zero Config).
4. Verify if the Linksys WLAN Monitor was installed. Go to All Programs>look for
"Wireless B..." or "Linksys Wireless..."
a) Uninstall Linksys WLAN Monitor.
b) Install Linksys drivers only (Found New Hardware Wizard) and use XP Wireless Zero
Config features.
5. Turn off any 2.4 GHz device or relocate phone systems such as the cordless phone
or cell phone to avoid interference.
6. Move closer to the router and check the connectivity then try different location.
Relocate the router to a higher level to properly transmit the wireless signal.
7. Try using different channels on the wireless router to have a good signal from
that location.
Hope this will help. Rest assured that we will take action to improve our products
and services to better meet your needs.
If you have any further questions, feel free to visit our Knowledge Base at http://www.linksys.com/kb/
or send us an e-mail at support@linksys.com so that we can assist you.
---------------------------------------------
On Thursday, November 24, 2005 at 10:42 pm, Mike wrote:
>I use a linksys wireless router, and a wre54g range expander. My only problem now
>is that the Wireless Zero service keeps stopping itself for no reason that i can
>find...I've gone into the settings and set it to automatic, but it keeps resetting
>itself to manual. Is this just a "Thanks Microsoft" kind of thing, or does anyone
>know why it would happen? Any comments would be appreciated.
>
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 |  |  | re: Wirless networking...w/linksys products and XP (Howard in Jersey: Mon, Jan 2, 2006, 2:19 pm) |
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