re: lost access to all programs after XP Home installed on same partition as XP Pro
Saturday, March 25, 2006 at 9:30 am Windows XP Annoyances Discussion Forum
Posted by Rich Kurtz
(12246 messages posted)
Joe's List / System cleanup
Can you access the folder and files under the XP Pro installation tree? If you get
"Access denied" when you try to do this then you will have to take ownership of those
folders and files. Directions for doing that are here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421
Your best bet is to save his personal data under C:\Documents and Settings\hisolduserid
and any other folders or files he may have in other places. Especially pictures or
word (.doc) documents or the like. These should fit on a CDR so if you can borrow
a CD burner to use that would make a format and clean install a lot easier to take.
Where did the computer come from originally? If it's a known brand like Dell, HP,
Compaq or E-Machines then they should have supplied a recovery CD or there should
be a recovery partition on the harddrive. Same his personal data then use the recovery
CD/partition to put the computer back like it was the day he got it. That way all
the programs included as part of the original system will be there.
Install a good anti-virus (AVG/Avast) and firewall (XP SP2, ZoneAlarm Free). Apply
SP2 if it's not already there then get the latest updates from MS.
Once everything is in good shape, restore his personal data. The hardest part of
this for you will be saving and restoring his data I think. If the Internet connection
is dialup, order SP2 on CD from MS (it's free, just shipping I think).
Repair install /
Clean install
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 |  | re: lost access to all programs after XP Home installed on same partition as XP Pro (Rich Kurtz: Sat, Mar 25, 2006, 9:30 am) |
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