re: Need help with spyware/virus problem plz help me
Friday, April 7, 2006 at 11:57 pm Windows XP Annoyances Discussion Forum
Posted by geek9pm
(1438 messages posted)
Hope you get it fixed. May I ask a question? You said you tried everything, for my
own education I would like to ask about a "autopsy". Do you plan to make an image
of this computer so that later you can come back to this and perhaps resotre more
data or find more information about the infection? I, for one, would like to know
what the final outcome waas It would be good to se it posted in this thread. This
is one of the best threads seen here lately.
Hope it turns out OK!
On Friday, April 7, 2006 at 7:09 pm, Ron wrote:
>Hi, My name is Ron. And recently (few days ago) my brother downloaded Surfsidekick
>3 not realizing what he was doing and inadvertantley installed a very malicious
piece
>of spyware. He wasn't able to fix it and dropped his laptop off at my place to see
>what i could do. Now I'm pretty sure I've fixed most of the problems with the machine
>but i just cant seem to get one last pop-up program to go away. I know for a fact
>this computer has virus's on it but i tried running a virus scan with up to date
>norton anti-virus but it found about 52 files then the computer randomly turned
off.
>I booted it back up started the scan again and within about 2 minutes of it running
>it shut down again. The computer is a laptop plugged into the socket, and connected
>to the internet. I've done everything i can and i'm just stumped, any help would
>be greatly appreciated.
>
>
>thank you for any help you can provide
>Ron
>
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 |  | re: Need help with spyware/virus problem plz help me (geek9pm: Fri, Apr 7, 2006, 11:57 pm) |
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