If you still need help......

Lets see what's on your system

Please download HiJackThis into its own permanent folder,
example: C:\MyHJT\HJT.exe, C:\Program Files\MYHJT\HJT.exe or C:\MyDocuments\MyHJT\HJT.exe
DownloadHJT

Double click on it to open it up, hit the Do a system scan and save log button, 
WordPad or NotePad will open and  it will be saved in the folder, copy and paste 
the entire log into your reply. (use edit > select all > copy > paste it into 
your reply)

 Please make sure you check the "preserve spacing button" on 
the bottom of the posting page. It's right above the "Cancel Button" !

HERE---->[X]Check this box to 
preserve your spacing, or leave it unchecked to have your text wrapped automatically. 
Tip: Don't use this option unless you really need it; use the preview feature on 
the next page if you're not sure. 

MrC

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