Hi all

I am having troubles with Windows Explorer and / or Nero Reloded.

Whilst working my way through folders using the right hand pane, I get the error 
message "Windows Explorer has encountered a problem and needs to close.  We are sorry 
for the inconvenience."

I have noticed that the error only occurs when I view certain folders - typically 
those with some video files.  I can however navigate through these folders with the 
left hand pane folder view... it seems I am ok as long as I don't view the folder 
in the right hand pane.

The troubles began after I installed Nero Reloded.  I am hesitant to remove the software 
as I like it and would rather fix the problem itself.  Can I just dissable to Mod 
/ delete the file or something?  Please help!

I have read similar posts and have tried using a different user profile (the guest 
profile).  The same error occurred.

For the technically minded, a copy of the high level error details are below (I could 
not copy and paste the underlying tech data which would have been pages):

Error signature
AppName: explorer.exe	 AppVer: 6.0.2900.2180	 ModName: nemp4splitter.ax
ModVer: 4.9.4.1	 Offset: 0002a65b

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