re: I have a corrupted explorer.exe file
Sunday, April 15, 2007 at 7:30 pm
Windows XP Annoyances Discussion Forum
Posted by Tarheel72
(1 messages posted)
I recently updated XP Home from SP1 to SP2, and installed IE 7.0 and Windows Defender.
Everything seemed to be working normal. I left the computer on to autoupdate last
night. When I got up this morning, I was suffering from the symptoms discribed in
this thread. I am unable to log on. The machine goes through a NT type log on screen
asking for a password, which it never did before. It then goes to the desktop, but
will not load any icons, nor am I able to call up the task manager with ctrl-alt-delete.
I can boot in safe mode, but same results. I can boot in safe mode at the cmd prompt
and I have tried all of the fixes listed here with no success. Here is what happened:
1. Used system restore from the cmd prompt, but it did not help, no change to the
activity
2. Tried to uninstall SP2 from the add/remove panel called up via appwiz.cpl while
in safe mode cmd prompt screen. It fails with the message "windows could not load
the installer for disk drive"
3. I tried to rename the files in the C:\winnt\system32 directory, but when I enter
that in the command prompt it says the path is invalid
4. I do not have the Google desktop, but I do have the Google toolbar installed.
However, when I try to remove it via the add/remove programs panel, it does nothing.
Screen flashes, but no activity occurs.
5. I can call up the windows directory and it shows the KB923191 was installed.
When I tried to run the commands suggested relative to $ntuninstallerkb923191$, I
get various messages that the path is not valid or the file can not be found.
KB923191 was installed last night when I did all of the updates after the install
of SP2, prior to the time I went to bed according to the time in the dir. The machine
was running fine and I left it on to be sure the Defender was getting updates. Autoupdate
was also engaged. When I got up this morning and checked the machine, I found it
in this state.
When I boot up in safe mode with cmd prompt, the prompt reads as follows: C:\Documents
& Settings\Mary Brown.Mary> where Mary Brown is the users name. I am assuming that
I enter all commands after the > in this string. I try to enter them with the C:\
prefix followed by the command, and with just the command alone, but they all fail
except for the two related to the add/remove panel and the restore commands.
Does anyone have any suggestions? I read the posting at andrewsworld about replacing
the two files
http://www.andrewsworld.org/manual/solutions/windows/c0150002.htm
but I am not sure how to do this, I would need more detailed instructions.
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 |  | re: I have a corrupted explorer.exe file (Tarheel72: Sun, Apr 15, 2007, 7:30 pm) |
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