re: Computer shuts off when trying to run windows
Tuesday, September 4, 2007 at 8:24 pm
Windows XP Annoyances Discussion Forum
Posted by Jen L.
(49 messages posted)
Actually, after making the post I got the idea to check the RAM. I removed one stick
and the computer got to the Windows login screen and shut off, then I put the one
I removed back and removed the other. This time it actually got into Windows before
it shut down.
I then got another stick from a friend (a 512 MB) who works on computers and it got
to the login screen and shut down. I tried this on the other connection too. I then
tried running it with the network card disconnected, the floppy disconnected, and
the new DVD writer disconnected. None of this worked and we decided maybe the RAM
slots are bad.
He wants to buy a new computer but I may try to see if I can get the emachine working
by trying that with the CPU. I did disconnect and reconnect the CPU, but didn't put
anymore thermal grease (that's it right?) because I didn't have any. That sounds
like a plan.
On Tuesday, September 4, 2007 at 4:54 pm, appleoddity wrote:
>
>Sounds like a heat problem or loose connection... Try this...
>
>Remove the memory modules, and reseat them 3 or 4 times, gently rocking them back
>and forth in their slots while doing so.
>
>Then, check the CPU heatsink and fan. Make sure the fan is spinning as it should,
>and clean it of all dust. If it appears in good working shape, try and remove the
>CPU heatsink and remove all the old thermal compound from both the heatsink and
CPU,
>and reapply some high quality thermal compound, then reseat the heatsink and make
>sure it is securely attached to the CPU.
>
>I recommend going to microsoft.com and searching for the windows memory diagnostics
>software. Its a free memory test utility that is excellent for testing hardware.
> Create a boot disk on another PC with the memory diagnostics software, and use
this
>to boot your problematic PC. Run the memory test while tapping (gently) on memory
>modules, and the motherboard, etc... If anything is loose or bad, the system will
>freeze or give memory errors.. If it is a heat problem the system will probably
freeze
>or power off shortly after starting the memory tests. If the system runs stable
>for a good hour or so with the memory test, then it is probably safe to say that
>you do have some kind of strange software glitch. But, again, this sounds like
a
>hardware issue. The memory test will also help you to test the system while preventing
>you from damaging the windows installation any more from the continued inproper
boots/shutdowns.
>
>
>
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